Guest Services Jobs in Rome

ACCOUNT MANAGEMENTThe candidate will be responsible for maintaining and strengthening relationships with current partners operating in the vending sector ensuring optimal account management and customer satisfaction.NEW BUSINESS DEVELOPMENTThe KAS will be tasked with identifying and acquiring new bu...

DescriptionPOSITION SUMMARYMaintain cleanliness and order of all spa areas including treatment rooms locker rooms lounge areas wet areas and back-of-house spaces. Clean sanitize and reset treatment rooms before and after each service according to spa hygiene standards. Ensure proper placement and re...

The Guest Relations Agent Onboard serves as the constant point of reference for guests throughout their journey.They embody the brands values and ensure a seamless personalized and impeccable service guaranteeing that every moment of the experience reflects Orient Express standards of excellence.Ke...

DescriptionAt The St. Regis Rome we are looking for a Concierge (Temporary).Reporting to the Front Office Manager and coordinated by the Head Concierge the Concierge responds to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements...

Position OverviewOur Front Office Agents will be the first point of contact with the Hotels Guests greeting them always in a very polite and well-spoken manner and deal with all Front Office operations in the Hotels continuing effort to deliver outstanding guest services.Main ActivitiesAdministering...

DescriptionPOSITION SUMMARYGreet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chai...

An F&D Hostess is responsible for making the guest feel at home by extending a warm welcome assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doingAs an F&D Hostess you are responsible for serving...

An F&D Hostess is responsible for making the guest feel at home by extending a warm welcome assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doingAs an F&D Hostess you are responsible for serving...

The Front Office & Conductor (Butler) Manager will be responsible for directing and administering Front Office operations in the hotels continuing effort to deliver outstanding guest service and financial profitability Responsibilities:Managing all Front Office operations to include but not limited...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionJOB SUMMARYServes as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related s...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...

The Retail Visual Merchandiser is responsible for creating and maintaining the brand image at the sales outlets in line with company guidelines. The core responsibilities of this role are: 1) creating shop window and merchandising displays in line with company guidelines and the requirements of the...

DescriptionW Rome is casting for a Welcome Desk Agent to join the first W Hotel in Italy.Reporting to the Welcome Desk Manager the Welcome Desk Agent is responsible for ensuring an authentic W experience to each and every guest.About usW Rome redefines the luxury hotel scene of the Eternal City thro...

DescriptionJOB SUMMARYAssists with supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas. Position focuses on ensuring guest and employee satisfaction. Assists with achievi...

DescriptionPOSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities services and hours of operation and local areas of interest and activities. Identify and explain room features to guests (e.g. use of...

DescriptionPOSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities services and hours of operation and local areas of interest and activities. Identify and explain room features to guests (e.g. use of...

The Front Office & Conductor (Butler) Manager will be responsible for directing and administering Front Office operations in the hotels continuing effort to deliver outstanding guest service and financial profitability Responsibilities:Managing all Front Office operations to include but not limited...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Rooms department. Responsible for planning developing implementing and evaluating the quality of propertys rooms. Position works with direct reports to develop and implement departmental strategies and ensures implemen...

DescriptionPOSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities services and hours of operation and local areas of interest and activities. Identify and explain room features to guests (e.g. use of...