Customer Support Team Lead Jobs in Catania

Customer Experience Project Remote in Greece We are looking for Italian speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving to Greece. Imagine the freedom of remote work with the vibran...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Position Description:CGI is a global leader in ICT services with over 93000 professionals across 40 countries. We deliver end-to-end IT solutions to meet our clients business needs anywhere anytime while offering our professionals challenging and rewarding careers.For a major global client in the se...