We are seeking an experienced IT Assistant to join a leading Forex company based in Israel. The successful candidate will provide day-to-day technical support maintain IT infrastructure assist employees with hardware and software issues and ensure the smooth operation of all internal systems. Responsibilities
Provide first-line IT support to office staff and management.
Troubleshoot hardware software network and connectivity issues.
Install configure and maintain computers laptops printers and peripherals.
Manage user accounts permissions and access rights.
Support CRM systems trading platforms and internal company applications.
Assist with system upgrades software deployments and security updates.
Monitor and maintain office network infrastructure.
Liaise with third-party vendors and service providers when required.
Maintain IT documentation and inventory records.
Ensure compliance with company security and data protection policies.
Requirements
Previous experience as an IT Assistant IT Support Technician or similar role.
Forex industry experience is mandatory.
Familiarity with trading platforms such as MT4/MT5 is an advantage.
Strong understanding of Windows operating systems and Microsoft 365.
Basic networking knowledge (TCP/IP VPN routers switches).
Experience supporting CRM and back-office systems.
Excellent troubleshooting and problem-solving skills.
Strong communication skills in English.
Ability to work independently and manage multiple priorities
Benefits
Join a well-established Forex company.
Professional and supportive working environment.
Career growth opportunities within a growing organization.
Competitive salary package based on experience.
Required Skills:
Previous experience as an IT Assistant IT Support Technician or similar role. Forex industry experience is mandatory. Familiarity with trading platforms such as MT4/MT5 is an advantage. Strong understanding of Windows operating systems and Microsoft 365. Basic networking knowledge (TCP/IP VPN routers switches). Experience supporting CRM and back-office systems. Excellent troubleshooting and problem-solving skills. Strong communication skills in English. Ability to work independently and manage multiple priorities
Required Education:
Previous experience as an IT Assistant IT Support Technician or similar role. Forex industry experience is mandatory.