Customs Coordinator Agent

At Maersk were transforming global logistics and simplifying international trade. As we continue our journey to become a fully integrated logistics provider we are looking for a motivated and customer-focused Customs Coordinator to join our team in Ashdod or Haifa. This role sits at the heart of our operationsensuring shipments move smoothly across borders while delivering a best-in-class experience to our customers.

What Youll Be Doing

As a Customs Coordinator you will play a key role in managing the end-to-end coordination of shipments for a dedicated customer portfolio.

Key responsibilities include:

• Managing customs clearance processes across import export and transit shipments

• Coordinating closely with customers port authorities and customs officials to ensure compliance and timely delivery

• Ensuring accurate preparation and submission of customs documentation

• Monitoring shipments and proactively resolving delays or issues

• Acting as a key point of contact for customers building strong and trusted relationships

• Maintaining high standards of data accuracy and compliance

• Supporting audits and ensuring adherence to local and international regulations

You will be part of a dedicated team supporting a key client working collaboratively in a fast-paced and highly operational environment.

Whilst we have a preference for candidates with direct Customs Clearance experience we are open to candidates with transferable skills provided they demonstrate strong learning agility and a service-oriented mindset:

• Customer-focused mindset with excellent relationship management skills

• Comfortable working with Microsoft tools and operational systems

• High attention to detail and strong organisational skills

• Ability to work effectively in a fast-paced dynamic environment

• Fluent in Hebrew and English

Role Requirements

• Full-time onsite role (5 days per week)

• Working days: Sunday Thursday

• Flexibility required occasional support may be needed on Fridays in urgent situations

• Some overtime may be required

Team & Environment

• Reporting into a team of 25 employees including 2 Team Leaders and 1 Manager

• You will join a sub-team of 4 supporting a key strategic customer

• Each team member manages their own customer portfolio

• Exposure to end-to-end logistics from port coordination to customs clearance

Career Growth

• Structured onboarding with 1 month of foundational training

• Full ramp-up expected within 12 months

• Opportunity to build long-term expertise in global logistics and trade

• Access to Maersks global career development opportunities

What We Offer

• Competitive salary package

• Health insurance pension and strong benefits offering

• A diverse inclusive and international working environment

• Real opportunities to grow within a global organisation

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