Corporate Investigator, Enterprise Protection Program – Global Investigations

The Corporate Investigator is responsible for investigating reports of internal theft vandalism fraud suspicious activity and violations of company policy under the guidance of the GI Regional Manager. The Corporate Investigator utilizes technology analysis interviewing and assessment techniques to protect and safeguard personnel information and assets.
Investigations range from moderate to complex in nature with senior investigator and GI Regional Manager collaboration on high-profile or sensitive matters. Corporate Investigators work as part of a team providing support and resources to local stakeholders across global locations and are expected to embrace the concepts of continuous process improvement innovation and shared risk management.


Key job responsibilities
Analyze CCTV video access control systems and other data collection capabilities in response to incidents to identify behaviors root causes locations potential evidence and/or person(s) involved.
Organize prioritize and investigate multiple incidents as part of a managed caseload with overlapping deadlines and priorities escalating complex matters to the GI Regional Manager as appropriate.
Collect document and preserve video still images documents and other evidence/materials connected to an investigation and maintain them as part of the investigations workflow and case adjudication process.
Conduct interviews of victims witnesses and persons of interest utilizing established interviewing techniques and skills specific to corporate investigations with mentorship from senior team members on complex or sensitive interviews.
Conduct investigations related to threats originating from external sources outside the company and internal incidents and issues such as theft of client assets or intellectual property vandalism across the enterprise.
Utilize a structured investigative workflow and case management system to track and close investigations and analyze trends and patterns to identify causation mitigate loss and support process changes to prevent future incidents.
Demonstrate developing written and verbal communication skills including clear and precise writing effective interpersonal skills and the ability to empathize and verbally connect with people during both stressful and non-stressful situations while facilitating accurate recollection using non-threatening non-coercive questioning and open-ended conversation.
Actively participate in training and mentoring opportunities seek feedback from senior investigators and GI Regional Managers and share knowledge with peers as competencies develop.
Conduct and manage investigations utilizing both automated and manual tools such as Adobe Photoshop Adobe Acrobat DC Adobe Lightroom Adobe Bridge Microsoft Word Lenel Microsoft Outlook and a cloud-based case management system.
Assist in compiling and publishing case management metrics.
Other duties as assigned.


About the team

Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.

Inclusive Team Culture
In Amazon Security its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas perspectives and voices.

Training & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing training and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

- Experience in Incident Management Threat Management Corporate Investigations Law Enforcement Security Operations Crisis Management or a related field that involves conducting threat assessments workplace investigations and/or incident response
- Bachelors Degree or equivalent professional experience
- 3 years experience working in Corporate Investigations Law Enforcement Security Operations Incident Management or a related field
- Experience conducting corporate product and/or vendor investigations with increasing complexity
- Foundational investigative and analytical skills specific to a corporate high-tech environment including CCTV video review and preservation an understanding of Chain of Custody and knowledge of the methods of investigation
- Experience conducting investigations using traditional investigative tradecraft effective interviewing skills and technology
- Willingness to learn new methods and approaches to seemingly familiar problems/situations
- Experience using a variety of software including open-source databases web browsers remote desktop and SharePoint

- Familiarity with the ASIS Professional Investigators Manual and the (ASIS) ANSI Standard for Investigations
- Experience using video analytics tools
- Certified Fraud Examiner (CFE) or Professional Certified Investigator (PCI) certification
- Experience working with security personnel in a corporate or government environment.
- Demonstrated ability to work in a fast-paced team-oriented environment with competing priorities.
- Demonstrated ability to identify security gaps and opportunities and develop appropriate mitigation recommendations and plans from a multidisciplinary perspective.
- Interest in building and maintaining Public/Private partnerships and safety-related committees and industry groups.
- Experience managing investigations in a global organization - private sector experience preferred.
- Results-oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced environment.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.