Workplace Manager

We areseekinga highly motivated customer-focused and hands-onWorkplaceManagerto oversee the daily operations services and workplace experience within our Cork office. This role is critical in ensuring that our office reflects our values supports productivity and fosters a sense of connection and belonging for employees and visitors.
The Workplace Manager will lead onsite workplace services facility management vendor managementoptimizeworkplace environments supports events and HR Finance to deliver seamless operations and an exceptional workplace experience. Driving operational excellence is the key for success in this role. This is an on-site position.

HOW YOULL SPEND YOUR TIME HERE:
Workplace Operations

• Oversee daily operations across all workplace services including reception food & beverage janitorial mail/shipping and office supply management.

• Ensure the office environment is safe welcoming and aligned with brand and culture standards.

• Lead space management and seating assignments

• Develop and launch a robust facility management and preventive maintenance program in collaboration with otherworkplacesite leaders

• Oversee planning and execution of MAC (Moves Adds Changes) projects by partnering with business IT Security and property management team. Oversee permitting and construction of small projects.

• Manage facilities emergencies and issuetimelycommunications to employees and executives through Slack and email ensuring clarity accuracy timeliness and alignment with business priorities.

• Own budget and lead detailed fiscal planning ensureaccuratebudget tracking and forecasting and drivetimelyandaccurateaccruals reporting

Vendor & Service Management

• Manage vendor contracts and service delivery (janitorial facility maintenance food & beverage office supplies etc.).

• Conduct regular vendor performance reviews and service-level audits to ensure accountability.

• Partner with Procurement and Finance on budgeting cost control and contract renewals.

• Ensuretimelyissuance of POs and PO tracking and invoicing across all services

• Supervise vendor staff and oversee daily schedules training and performance.

Workplace Experience & Events

• Partner with our event planners to drive onsite engagement through hospitality-focused services and cultural initiatives.

• Support events all-hands & town hall meetings executive visits leading furniture janitorial caterings services

• Act as the face of workplace operations ensuring employees feel supported and valued.

• Collaborate with IT for AV conference room and technology support.

• Serve as the key point of contact for building management and landlord relations.

• Partner with Security to ensure a safe secure and compliant workplace environment.

WED LOVE TO TALK IF YOU HAVE MANY OF THE FOLLOWING:

• 10 years of experience in facilities management hospitality workplace operations.

• Proventrack recordmanaging large office operations and cross-functional workplace programs.

• Strong vendor management and contract negotiation experience.

• Excellent communication and interpersonal skills; ability torepresentthe company with professionalism.

• Experience crafting clear concise communications for employees and executives.

• Proficiencyin workplace technology systems (ServiceNow Envoy visitor & spacemanagementor similar platforms)

• Highly organized proactive and adaptable in a fast-paced environment.

• Strong project management and analytical abilities

• Bachelors degree in Facilities Management Real EstateArchitectureor related fields highly preferred

• Deep understanding of regulatory and compliance requirements for the region

• Expertisein systems such as Coupa ServiceNow ticketing systems Envoy or similar systems is highly desirable

• Passion for workplace experience and highly customer-focused

• Ability to remain calm proactive and adaptable in fast-changing or high-pressure environments

• A role model forprofessional conduct positive energy and team collaboration

• Ability to beon-site andflexible in supporting after-hours escalationswhen needed

• Alignment with our RADIO values (Respect Authenticity Deliver Innovation Customer Obsession)

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