Telco Sr. Sales Manager Onsite in Santry, Dublin CV Required
Job Summary
Job Title:
Telco Sr. Sales Manager - Onsite in Santry Dublin - CV RequiredJob Description
We are seeking an experienced Senior Sales Manager to lead a team of approximately 20 sales professionals within a complex outsourced telecommunications sales operation.This is a key leadership role responsible for delivering commercial performance developing the team and ensuring strong execution against agreed client objectives and KPIs.
The successful candidate will have a strong and demonstrable background in telecommunications sales together with proven experience managing sizeable target-driven sales teams.
This is an environment that requires a confident resilient and commercially focused leader who can navigate a challenging sales process maintain high standards and build strong relationships with both the team and client health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals extension upsell and expansion). Responsible for managing building and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
Key Responsibilities
- Lead motivate and develop a team of approximately 20 sales professionals.
- Own team performance against sales revenue conversion productivity and quality KPIs.
- Drive a culture of accountability coaching and continuous improvement.
- Identify and address performance gaps through structured coaching and action plans.
- Ensure consistent execution of the agreed sales process and client requirements.
- Build a strong professional relationship with client stakeholders and provide clear performance updates.
- Identify opportunities to improve sales effectiveness productivity and customer outcomes.
- Work closely with Operations and other stakeholders to deliver overall business objectives.
What Were Looking For
Essential
- Strong telecommunications industry experience is essential. IT experience is an advantage.
- 5 years of Sales leadership experience
- Proven experience managing a sales team of1525 people.
- Strong track record of delivering against challenging sales targets.
- Experience in a high-volume KPI-driven sales environment.
- Excellent coaching and people-management capability.
- Strong commercial awareness and understanding of sales performance metrics.
- Confident stakeholder management and communication skills.
- Resilience and the ability to perform effectively in a challenging and fast-paced environment.
Ideally
- Experience in an outsourced BPO or contact-centre sales environment.
- Experience managing a sales operation on behalf of a major telecoms provider.
- Strong knowledge of telecoms products and services such as mobile broadband connectivity cloud or related solutions.
- Experience managing complex sales processes and client requirements.
Location:
Ireland Dublin -SantryLanguage Requirements:
English (Required)Time Type:
Full timeRequired Experience:
Manager
About Company
As a diverse, global organization, we provide customer engagement services for some of the world’s best brands. Every day, from more than 225 sites in 40 countries and across 6 continents, our staff deliver next-generation customer experience and help companies better connect with the ... View more