Visa sponsorship is not available now or in the future.
Stack & Co Recruitment is working with a small established Managed Service Provider in South County Dublin that is entering an exciting stage of growth.
We are hiring an experiencedLevel 2 Technical Support Engineer or a strong Level 1 IT Engineerwho can take ownership of technical issues support SME clients to a high standard and contribute to project work.
This role will particularly suit someone based in South County Dublin or nearby who values a shorter commute a close-knit technical team and a clear career pathway.
Why Consider This Role
Variety & wide exposure in your work
Clear progression upwards
Exposure to migrations upgrades and client onboarding projects
Training and certification support
Stable long-term opportunity with a growing MSP
Varied technical work across Microsoft cloud infrastructure and networking
The Role
You will provide Level 2 technical support to a portfolio of SME clients with occasional client-site visits.
You will manage technical issues from diagnosis through to resolution communicate directly with customers and work independently with minimal escalation.
Your responsibilities will include:
Supporting Windows desktop and server environments
Managing Active Directory and hybrid environments
Administering Microsoft 365 including Exchange SharePoint OneDrive and Teams
Supporting Microsoft Intune and Endpoint Manager
Managing Microsoft Entra ID and core Azure services
Troubleshooting networking firewall VPN and connectivity issues
Owning support tickets through to resolution
Carrying out patching updates and preventative maintenance
Supporting migrations upgrades and new-client onboarding
Creating and maintaining technical documentation
Requirements
What Were Looking For
You should have strong hands-on experience working at Level 2 within a Managed Service Provider or as a Senior Level 1 IT Support Engineer who has MSP experience.
Essential experience includes:
Previous MSP technical support experience is a must
Windows desktop and Windows Server
Active Directory
Microsoft 365 administration
Microsoft Intune or Endpoint Manager
Microsoft Entra ID or Azure AD
Networking fundamentals firewalls and VPNs
Managing customer issues independently
Communicating confidently and professionally with business customers
You should also be organised dependable customer-focused and comfortable working independently within a small MSP environment.
Relevant Microsoft CompTIA or similar certifications are beneficial but practical MSP experience is the priority.
Occasional client-site visits will be required therefore it is a strong bonus if you have your own car or motorbike (Not a deal breaker if you do not).
Work Eligibility
Applicants must already be based in Ireland and have unrestricted permission to work in Ireland.
Visa sponsorship is not available now or in the future.
Benefits
This is an excellent opportunity for an experienced Level 2 MSP Engineer or Strong Level 1 IT Support Engineer looking for more responsibility broader technical exposure and a genuine route upwards.
Send Your CV to
Applications will be treated in confidence and full client details will be shared with suitable candidates during the interview process.
Due to application volumes we may only be able to respond to candidates whose experience location and work eligibility closely match the requirements of the role.
Required Skills:
Active Directory Microsoft 365 Administration TCP/IP
Required Education:
Certificate in IT Microsoft Certification
Technical Support Engineer Level 2 MSPSouth County Dublin 40000 5 days in Office.Visa sponsorship is not available now or in the future.Stack & Co Recruitment is working with a small established Managed Service Provider in South County Dublin that is entering an exciting stage of growth.We are hi...
Technical Support Engineer Level 2 MSP
South County Dublin 40000 5 days in Office.
Visa sponsorship is not available now or in the future.
Stack & Co Recruitment is working with a small established Managed Service Provider in South County Dublin that is entering an exciting stage of growth.
We are hiring an experiencedLevel 2 Technical Support Engineer or a strong Level 1 IT Engineerwho can take ownership of technical issues support SME clients to a high standard and contribute to project work.
This role will particularly suit someone based in South County Dublin or nearby who values a shorter commute a close-knit technical team and a clear career pathway.
Why Consider This Role
Variety & wide exposure in your work
Clear progression upwards
Exposure to migrations upgrades and client onboarding projects
Training and certification support
Stable long-term opportunity with a growing MSP
Varied technical work across Microsoft cloud infrastructure and networking
The Role
You will provide Level 2 technical support to a portfolio of SME clients with occasional client-site visits.
You will manage technical issues from diagnosis through to resolution communicate directly with customers and work independently with minimal escalation.
Your responsibilities will include:
Supporting Windows desktop and server environments
Managing Active Directory and hybrid environments
Administering Microsoft 365 including Exchange SharePoint OneDrive and Teams
Supporting Microsoft Intune and Endpoint Manager
Managing Microsoft Entra ID and core Azure services
Troubleshooting networking firewall VPN and connectivity issues
Owning support tickets through to resolution
Carrying out patching updates and preventative maintenance
Supporting migrations upgrades and new-client onboarding
Creating and maintaining technical documentation
Requirements
What Were Looking For
You should have strong hands-on experience working at Level 2 within a Managed Service Provider or as a Senior Level 1 IT Support Engineer who has MSP experience.
Essential experience includes:
Previous MSP technical support experience is a must
Windows desktop and Windows Server
Active Directory
Microsoft 365 administration
Microsoft Intune or Endpoint Manager
Microsoft Entra ID or Azure AD
Networking fundamentals firewalls and VPNs
Managing customer issues independently
Communicating confidently and professionally with business customers
You should also be organised dependable customer-focused and comfortable working independently within a small MSP environment.
Relevant Microsoft CompTIA or similar certifications are beneficial but practical MSP experience is the priority.
Occasional client-site visits will be required therefore it is a strong bonus if you have your own car or motorbike (Not a deal breaker if you do not).
Work Eligibility
Applicants must already be based in Ireland and have unrestricted permission to work in Ireland.
Visa sponsorship is not available now or in the future.
Benefits
This is an excellent opportunity for an experienced Level 2 MSP Engineer or Strong Level 1 IT Support Engineer looking for more responsibility broader technical exposure and a genuine route upwards.
Send Your CV to
Applications will be treated in confidence and full client details will be shared with suitable candidates during the interview process.
Due to application volumes we may only be able to respond to candidates whose experience location and work eligibility closely match the requirements of the role.
Required Skills:
Active Directory Microsoft 365 Administration TCP/IP
Job Location:
Monthly Salary:
Experience Required:
Posted on:
Vacancies:
