Store Manager Tralee

Specific Purpose Contract (Maternity Leave cover) Full Time role (37.5 hours per week)

At Three our Store Managers lead with energy purpose and heart. You create a store environment where people feel welcomed supported and inspired and where our values guide everything we do: Be Brave Be Customer Focused Be One Team Be Kind.

About the Role

As Store Manager you will be responsible for the overall performance culture and daily running of your store. Youll motivate and develop your team deliver outstanding customer experiences and ensure your store operates to the highest standards across sales service and compliance.

What Youll Do

Be Customer Focused

• Ensure a customerfirst culture where every interaction feels personal and positive.
• Coach your team to deliver exceptional customer experiences and problemsolve.
• Support customers in discovering lifestyleenhancing solutions through engaging conversations.
• Promote selfservice through the My3 app with a show not do approach.

Be Brave

• Own store KPIs across sales stock service and audit.
• Motivate and coach your team to consistently exceed performance targets.
• Stay informed on product updates competitor trends and industry changes.
• Identify improvements in processes customer experience or store operations and take initiative to drive change.

Be One Team

• Build a collaborative inclusive and highperforming team environment.
• Work closely with colleagues across the business to resolve issues quickly and effectively.
• Support change and guide your team through new ways of working.
• Participate in wider business projects related to people performance and customer experience.

Be Kind

• Manage with empathy and fairness creating a positive atmosphere for customers and colleagues.
• Uphold high store standards including stock presentation layout compliance and cleanliness.
• Ensure adherence to Data Protection and Retail Loss Prevention policies.
• Acknowledge effort celebrate wins and recognise contributions across the team.

Skills & Experience

• Strong experience managing a retail team in a fastpaced environment.
• Proven success in achieving or exceeding sales and performance targets.
• Excellent communication coaching and peoplemanagement skills.
• Passion for delivering outstanding customer experiences.
• Comfortable with operational responsibilities including stock audits admin and compliance.
• Comfortable supporting through change while maintaining high standards.

What we offer

• Competitive salary and Commission/Reward structure
• 25 days leave each year
• Smartphone with a generous employee plan.
• Benefits contribution paid monthly to use towards healthcare etc
• Employer matching pension scheme of up to 5%
• Life Assurance and Salary Protection Plan from day one
• Access to learning and development tools

Theres a lot more to us than meets the eye.
You may think you know us but were full of surprises. Intrigued Join us and Be Phenomenal.
Apply now at: #Jobs

Three Ireland is proud to be an equal opportunities employer. If you do not tick every box there are likely other valuable attributes and skills you have that would make you a great fit for the team. If you feel this role is for you then please apply!

We are committed to equal employment and growing a diverse workforce.

We embrace those of any race gender identity sexual orientation age religion disability marital status family status civil status or membership of the traveller community and we want our teams to reflect this!

If you require interview reasonable adjustments please let us know when scheduling your interview or alternatively please email

Required Experience:

Manager