Sr. Associate, Employee Care Benefits & Leave of Absence (12-Month Fixed Term Contract)

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

Position Summary:

**Join Our Employee CareTeam!**

This is a 12-Month Fixed Term Contract Role

Are you passionate about delivering exceptional employee experiences and providing expert HR support As a Senior Associate within McKessons Global Employee Care team you will play a key role in supporting employees across Ireland the UK India and other international locations with benefits and leave of absence programs.

As a trusted resource for employees People Leaders and HR partners you will provide guidance and support across a broad range of benefit and leave programs including statutory and company-sponsored leaves income protection medical insurance wellness programs education assistance and benefits lifecycle activities.

In this role you will manage complex employee inquiries and cases coordinate with internal stakeholders and external vendors and ensure the accurate and timely delivery of HR services. You will leverage your HR knowledge problem-solving skills and attention to detail to support employees while ensuring compliance with country-specific requirements and company policies.

Success in this role requires strong HR operations experience excellent customer service and communication skills the ability to navigate multiple HR systems and a commitment to handling sensitive employee matters with professionalism empathy and confidentiality. You will also have knowledge of statutory leave and pay requirements across multiple countries.

This role requires an individual who can:

• Deliver responsive accurate and empathetic support to employees and People Leaders.

• Manage complex cases and stakeholder interactions effectively.

• Navigate multiple HR systems while maintaining accurate documentation and data integrity.

• Communicate clearly and professionally both verbally and in writing.

Key Responsibilities

International Benefits Administration

Administer employee benefit programs for designated international countries in accordance with company policies vendor requirements and local regulations.

• Process benefits enrollments changes terminations and re-enrollments.

• Prepare and submit payroll inputs related to benefit programs where system automation is not available ensuring alignment with eligibility requirements and payroll processing schedules.

• Administer life event changes and ensure appropriate documentation is collected and maintained.

• Support annual leave purchase program.

• Support Total Rewards in resolving invoice queries and discrepancies.

• Partner with benefits vendors and internal stakeholders to ensure timely and accurate administration of employee benefits.

• Support processes related to income protection and life assurance.

Leave of Absence Administration

Provide end-to-end administration and support for leave of absence programs across international locations.

• Administer Protected Leave Management processes in international countries.

• Coordinate leave documentation and communication between employees People Leaders HR partners and third-party providers.

• Monitor leave cases to ensure timely follow-up and accurate recordkeeping adjusting leave records as necessary.

• Prepare and submit payroll inputs related to benefit programs where system automation is not available ensuring alignment with eligibility requirements and payroll processing schedules.

Employee Support and Case Management

Provide high-quality support to employees managers and HR partners regarding benefits and leave programs. Leverage problem-solving skills to thoroughly troubleshoot and resolve issues ensuring comprehensive solutions. Deliver a positive and professional employee experience through proactive case management effective issue resolution and a commitment to service excellence

• Respond to inquiries through ServiceNow email and other designated support channels.

• Investigate and resolve complex benefits and leave questions.

• Educate employees and People Leaders on available programs eligibility requirements and administrative processes and available resources.

• Ensure thorough and accurate case documentation and adherence to service level commitments.

• Escalate issues appropriately and collaborate with COEs as required.

Compliance and Data Integrity

Support compliance with company policies country laws and regulations and audit requirements.

• Ensure employee records and benefits information are maintained accurately within HR systems.

• Follow established controls and governance requirements.

• Maintain data privacy and confidentiality standards.

• Assist with reporting audits and documentation requests as required

Minimum Job Qualifications (Knowledge Skills & Abilities):

Education/Training

• Bachelors degree or related equivalent experience

Business Experience

Two (2) years experience in HR operations employee services benefits administration leave management or a related HR discipline.

Critical Knowledge & Competencies

• Delivering results with integrity

• Mature confidence

• Problem solving skills

• Building relationships of trust

• Engaging customers

• Drives execution

• Application of McKesson systems policies and processes

• Application of HR administrative functions laws and regulations

• Knowledge of HR technical systems

• Quality and detail orientation

• Conflict management

• Business acumen

Specialized Knowledge/Skills

• Experience administering employee benefits and leave of absence programs across multiple countries preferred.

• Knowledge of statutory leave and pay requirements in Ireland and/or other international jurisdictions.

• Demonstrated ability to manage sensitive employee matters with discretion and confidentiality.

• HR Technology navigation including tools such as ServiceNow ADP WFM and Workday.

Working Conditions:

Environment (Office warehouse etc.)

• Traditional officeenvironment with an expectation of working onsite during HR Collaboration week.

• Ability to work during Employee Care hours ofoperations which areMonday - Friday 9am-7pm GMT.

Physical Requirements (Lifting standing etc.)

• Largepercentof time performing computer-based work isrequired.

At McKesson we care about the well-being of the patients and communities we serve and that starts with caring for our people. Thats why we have a Total Rewards package that includes comprehensive benefits to supportphysical mental and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.

As part of Total Rewards we are proud to offer a competitive compensation package at McKesson. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

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McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

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