Spa Therapist
Job Summary
Job Title: Spa Therapist
Location: Park Hotel Kenmare
Job Type: Full-Time
Reports To: Spa Manager
Role Purpose
As a Spa Therapist you will be an ambassador for the spas philosophy delivering exceptional treatments and personalised wellness experiences that reflect the highest standards of luxury hospitality. You will play a key role in creating meaningful guest journeys that inspire relaxation restoration and connection to self and nature.
This role requires a highly skilled professional who combines technical expertise with genuine warmth intuitive service and a passion for holistic wellbeing. Every guest interaction should embody the values of authenticity excellence sustainability and care that define both the spa and Park Hotel Kenmare.
Key Responsibilities
Guest Experience & Service Excellence
- Deliver a range of luxury face and body treatments to the highest professional standards.
- Create personalised treatment experiences tailored to each guests individual needs and wellness goals.
- Conduct thorough consultations and recommend appropriate treatments products and wellness experiences.
- Ensure every guest journey is seamless attentive and memorable from arrival to departure.
- Build meaningful relationships with guests through exceptional care professionalism and discretion.
- Anticipate guest needs and consistently exceed expectations.
Wellness & Therapeutic Expertise
- Maintain expert knowledge of all treatments products wellness programmes and spa facilities.
- Promote a holistic approach to wellbeing that aligns with the spas philosophy and identity.
- Support guests in achieving their wellness objectives through professional guidance and recommendations.
- Participate in ongoing training to continually enhance treatment techniques and industry knowledge.
Operational Excellence
- Prepare treatment rooms to impeccable standards of cleanliness presentation and comfort.
- Maintain treatment equipment and ensure all spa areas are consistently immaculate.
- Adhere to all health safety hygiene and operational procedures.
- Accurately maintain treatment records and guest profiles.
- Support retail objectives through knowledgeable and authentic product recommendations and where necessary take part in team and personal target incentives.
- Assist with general stock takes and inventories in accordance with operational procedures
- Assist the Receptionists and other team members in treatment and product explanations.
- Ensure all spa stock is cleaned and securely stored in the stock cupboards daily and that treatment cupboards are replenished as needed for the next therapist. Report any stock shortages immediately to the Spa & Wellness Manager.
- To undertake any other relevant duties as requested by the Spa & Wellness Manager.
Sustainability & Brand Values
- Embrace and champion the spas commitment to sustainability and environmental responsibility.
- Demonstrate respect for the natural environment and local heritage in daily practice.
- Contribute to a culture that values mindful luxury authenticity and connection to place.
- Act as an ambassador for both the spas unique identity and the wider Park Hotel Kenmare brand.
Qualifications :
Skills & Experience
Essential
- Recognised qualification in Beauty Therapy Holistic Therapy Massage Therapy or equivalent to include both face & body treatments.
- Minimum 2 years experience in a luxury spa or wellness destination.
- Strong expertise in massage therapies body treatments and facial treatments.
- Excellent communication and interpersonal skills.
- Professional warm and guest-focused approach.
- Ability to work effectively as part of a collaborative team.
- High standards of presentation and professionalism.
- Fluent English both written and spoken.
Personal Attributes
The ideal candidate will be:
- Passionate about wellness hospitality and creating transformative guest experiences.
- Naturally warm empathetic and intuitive.
- Dedicated to delivering excellence in every detail.
- Calm professional and confident under pressure.
- Curious and committed to continuous learning and development.
- Inspired by nature sustainability and the power of authentic human connection.
- Aligned with the values of integrity and thoughtful luxury.
Additional Information :
Work Environment & Benefits:
- Competitive Wage
- Commission & Gratuities
- Use of our pool/ gym facilities
- Discounted rates at Park Hotel Kenmare
- Discounted rates at other Relais & Chateaux properties
- Complimentary on-site parking
- Healthy meals whilst on duty
- Excellent training and development
Remote Work :
No
Employment Type :
Full-time
About Company
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn ... View more