Senior Software Engineer
Job Summary
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the microphone and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Why We Have This Role
How Youll Find Success
- Designs simple maintainable solutions for large-scale problems and balances short-term delivery with long-term health.
- Takes initiative: understands the desired outcome gathers context and drives work to completion with minimal oversight.
- Writes high-quality code and tests; uses data and metrics to measure impact and guide decisions.
- Communicates clearly and influences team direction through constructive feedback and pragmatic tradeoffs.
- Thrives in a distributed cross-functional team and mentors peers to raise overall engineering quality.
How Youll Grow
- Own end-to-end features and systems expanding your product and architecture influence.
- Gain deep experience in distributed systems microservices and high-throughput data processing.
- Improve leadership and mentoring skills by guiding design reviews and coaching junior engineers.
Things Youll Do
- Design implement and maintain scalable backend services and APIs that support analytics data processing and product features.
- Build reliable data pipelines and storage solutions to handle large volumes of telemetry and research data.
- Write clean well-tested code and create automated tests to ensure long-term quality and maintainability.
- Optimize performance and reduce latency across services through profiling caching and architectural improvements.
- Collaborate with product frontend SRE and data teams to define APIs data schemas and operational requirements.
- Own the deployment monitoring and incident response for services you build; create runbooks and improve observability.
- Mentor teammates through design reviews pair programming and knowledge-sharing to elevate team engineering practices.
What Were Looking For On Your Resume
- Demonstrated experience building and operating production microservices or distributed systems used by many users.
- Strong coding ability and solid understanding of algorithms data structures and performance tradeoffs.
- Track record of owning features end-to-end: design implementation testing and production support.
- Practical experience with reliability practices: observability alerting incident response and capacity planning.
- Examples of mentoring or leading technical decisions in a team setting.
What You Should Know About This Team
- We own core services of the XM Platform that ingest process and serve research and analytics data at large scale.
- Small cross-functional teams with autonomy to choose technologies and shape architecture.
- Fast feedback loops: youll see your work reach customers quickly and iterate based on real usage data.
- Strong emphasis on learning and mentorship - frequent design reviews pair programming and career development support.
- We prioritize reliability and developer productivity so engineers can focus on high-impact work.
Our Teams Favorite Perks and Benefits
- Annual Leave: 25 annual leave days per annum plus an additional day for each year of service (to a max of 5).
- Private Medical Insurance - health & dental cover for you and your dependants.
- Wellness - can be reimbursed for a variety of wellness activities via our dedicated platform.
- Qualtrics Experience Program - A bonus each year for an experience of your choosing
- Group Life & Income Protection Insurance
- Free breakfasts lunches snacks and drinks for everyone in the office
Required Experience:
Senior IC
About Company
The Qualtrics Platform and our specialized AI uncovers insights, prioritizes actions, and empowers everyone to improve customer & employee experiences.