Senior Product Manager
Job Summary
Job Description:
The Opportunity Ahead
Senior Product Managers at Workhuman operate at the intersection of business strategy customer excellence and tactical execution toidentify prioritize and deliver high-value product functionality to our customers. The ideal candidate is a seasoned product professional with deepexpertisein delivering B2B SaaS solutions atscale.Theypossessa comprehensive understanding of market trends customer needs and how they tie to businessobjectives. Senior Product Managers also provide mentorship and coaching to junior team members whilst driving innovation within the organization.In this senior individualcontributorrole you will own outcomes for a strategic product domainwithinthe RecognitionExperience helping employees discovermeaningful moments of appreciation creation recognition with less friction and celebrate in waysthat strengthen connection reinforce company values and improveprogram impact.
What We Can Offer You
An opportunity to shape a strategic product domain across Recognition and Celebrations focused on improving the end-to-end employee experience from discovery and creation through celebration and engagement.
Own outcome accountability for a high-impact problem space working across squads and partners rather than being limited to a single delivery team or backlog.
Present andmaintaina roadmap distilling initiatives down into epic-level increments for aligned delivery team(s) providing lineage and clarity from OKRs down to sprint goals.
Build the trustrespectand confidence with the extended technical team in terms of being able to articulate the WHY behind the product backlog and showing them the vision.
Enable the delivery team during each sprint to be successful. Clarify requirements make priority calls review testplansand review development work andparticipatein scrum rituals.
Build modern intuitive AI-powered experiences that help people express appreciation more meaningfully and help organizations improve engagement satisfaction andrecognitionquality.
Lead discovery experimentation and product measurement with real customers and users translating insight into clear product strategy priorities and trade-offs.
Partner with Engineering Design Product peers Customer Excellence Product Marketing and senior leaders to simplify legacy complexity and deliver experiences that can scale across enterprise customers.
Operate as a senior individual contributor with meaningful visibility influencing roadmap direction and mentoring others through strong product judgment clear communication and high-quality written thinking.
Consistently use operational competitive and user research data as well as best practices to directly inform strategy and execution of product vision.
Support the Director of Product Management and Product Marketing team in incorporating feedback and input from internal and external customers and partners into product strategy.
What You Bring
Significant product management experience typically 7 years or equivalent owning user-facing software products at scale in SaaS employee experience collaboration consumer marketplace social or similarly complex product environments.
Strong product craft and discovery instincts witha track recordof turning ambiguous human problems into simple useful and measurable product experiences.
Systemsthinking:you can understand legacy complexity enterprise configuration edge cases and dependencies then shape a simpler path forward without ignoring real customer constraints.
Practical experience using qualitative insight analytics experimentation and product instrumentation to guide prioritization define success and improve outcomes over time.
A strong point of view on how AI-powered capabilities can improve product experiences paired with judgment about trust quality usability and measurable value.
High credibility with senior stakeholders and cross-functional partners with the ability to influence without formal authority and align teams around clear trade-offs and decisions.
Your Achievements
Successful candidates will havedemonstratedthe ability to:
Own a meaningful product area end-to-end setting direction defining outcomes managing trade-offs and delivering measurable improvements in adoption engagement satisfaction quality or customer value.
Lead discovery and experimentation that challenged assumptions reduced risk and clarified which customer or user problems were most worth solving.
Deliver intuitive user experiences in a complex product environment balancing user simplicity with enterprise scale performance accessibility configurability and operational reality.
Influence senior and executive stakeholders across product engineering design and customer-facing teams building trust and alignment around product strategy and execution.
Be wary of scams Workhuman will never ask for payments or seek personal information beyond that which is necessary to process your application for employment. If in doubt do not share your personal or financial information and feel free to reach out to Workhuman directly at X email address.
The Company:
At Workhuman our mission is to bring more humanity to the workplace. We recognise and embrace individuals differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you dont think you check every single box above please still consider applying. Were looking for a human who is collaborative innovative with a growth mindset
We love what we do because were shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the worlds leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank talk and celebrate each other creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology inand 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston U.S. Best Large Places to Work and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman cloud across 180 countries.
Our core values are Respect Determination Innovation and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company and we seek to recruit develop and retain the most talented people from a diverse candidate pool.
Required Experience:
Senior IC
About Company
Workhuman® has been pioneering the human workplace for over 20 years. Discover how we help businesses reduce employee turnover and increase satisfaction.