Senior Manufacturing Operations EngineerTech Ops Engineer, Manufacturing Operations

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are seeking a highly analytical driven and experienced Mfg Ops Engineer to manage contract manufacturing vendor relationships and drive operational excellence in our high-velocity manufacturing this role you will lead the end-to-end strategic partnership with vendors providing critical design development manufacturing and integration services for AWS servers and rack integration. You will be responsible for optimizing vendor performance across cost quality capacity delivery compliance and sustainability while ensuring efficient manufacturing capacity and timely delivery of products to AWS data centers globally.

As a Tech Ops Engineer you will act as the primary point of escalation for all vendor-related issues manage material flow and logistics and drive continuous improvement initiatives. This role requires exceptional leadership in delivering detailed plans to execute complex rack build deployments while collaborating with cross-functional teams including hardware engineering supply chain quality lifecycle management operations compliance and sustainability.




Key job responsibilities
Vendor Management & Operational Excellence
Day-to-day management responsibility for high-velocity assembly operations
Act as point of escalation for all vendor-related issues including production engineering business continuity planning and quality
Manage vendor operational excellence through data-driven metrics and continuous improvement activities
Lead quality defect evaluation and internal escalation/coordination for complex corrective and preventive actions (CAPA)
Influence partner processes technologies and policies to achieve mutual benefits for both organizations in a sustainable manner
Manage multi-discipline hardware development teams across CM/OEM/ODM vendors
Supply Chain & Materials Management
Manage material flow and logistics to enable manufacturing execution
Deep dive and solve supply chain blockages that affect rack delivery SLAs
Analyze production schedules and demand forecasts ensuring customer requirements are met while maximizing site utilization
Drive material reuse opportunities improving AWSs overall circular supply chain
Lead and orchestrate the flow of materials testing scripts and BOM deployment at manufacturing sites

Process Improvement & Engineering
Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
Own process engineering optimization and cost reduction initiatives for sustaining projects
Guide best practices on manufacturing including process control line optimization tool effectiveness and repeatability & reproducibility (R&R)
Propose design changes that will enhance product sustainability
Evaluate product Engineering Change Orders (ECOs) and drive multi-system process and system changes
Conduct system-level analysis to optimize production operations

Analysis & Strategic Planning
Drive complex business analysis to identify opportunities to improve internal and external processes
Design and maintain scalable reliable analytical tools dashboards and metrics to drive key decisions and resource prioritization
Develop and implement innovative sourcing strategies that meet AWSs cost objectives through in-depth analysis of cost drivers and bill of materials
Craft compelling data-driven narratives and presentations that inform strategic decision-making
Use written communications to influence product strategy
Cross-Functional Collaboration
Work cross-functionally to identify and apply best practices and continuous process improvements
Influence internal technical teams to drive multi-system process and system changes
Set project requirements and drive results across internal and external teams
Building and maintaining positive relationships with stakeholders in Supply Chain Design Engineering Quality Deployment and product leadership
Mentor team members on best practices for manufacturing engineering
Engage and influence senior executives on operational


A day in the life
production metrics and KPIs from high-velocity assembly operations identifying and addressing immediate escalations
cross-functional meetings with procurement logistics and manufacturing stakeholders to discuss supply chain initiatives
vendor performance metrics and lead discussions to drive continuous improvement
deep analysis of supply chain steps from pre-order to post-shipment to enable order flow
with technical teams on system changes to improve cross-functional process efficiencies
with vendor partners to discuss process improvements technology upgrades and partnership strategies
production schedules and demand forecasts making adjustments to balance efficiency and flexibility
on daily activities and plan continuous improvement initiatives focused on lowering risks and reducing lead times


About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- Bachelors degree in Electrical Engineering Mechanical Engineering or a related field
- Experience with data analysis tools such as Excel Pivot Tables SQL Tableau etc.
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Knowledge of supply chain management concepts - forecasting planning sourcing optimization and logistics or equivalent
- Experience engaging and influencing senior executives demonstrating a strong familiarity with decision-making processes in enterprise customers
- Experience working with customers with a passion for delivering exceptional service or experience that includes strong analytical skills attention to detail and effective communication abilities
- Experience managing multiple projects prioritizing planning and managing time
- Experience in high-volume manufacturing operations or sourcing environments
- Experience delivering complex projects with prior ownership of the operation of a mission-critical team and/or product

- Masters degree or above in management business administration economics engineering marketing
- Experience with the project management of technical projects
- Six Sigma Black Belt Certification or experience managing teams
- Experience in operational excellence continuous improvement or process improvement roles
- Experience leading engineering design projects and interacting with cross-functional teams
- Experience in program project product management or leading a product implementation process
- Travel up to 20% of the time

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.