Senior Customs Broker

Scope of Position:

To coordinate the clearance of freight documentation through the relevant customs authorities.  Working with our customers to guide and advise on customs regulation requirements both in the origin and destination countries.

**Shift patterns may apply for this role**

Major Duties and Responsibilities

• Coordinate the process customs clearance documentation for our customer base

• Deal with the customs authority on a daily basis.

• Deliver an excellent customer service to all customers. 

• Be the specialist for all customs compliance issues.  Assist in resolving all issues with the
  customer.

• Assist in the review of all policies procedures and controls put in place. 

• Ensure the relevant regulations are in place for all customers/business.

• Identify Improvement Opportunities Risks or IT Solutions which ensures the advancement
  of compliance and installs control.

• Develop & Utilise the Expeditors Network to ensure a uniformed approach throughout
  the region and exchange best practices.

• Work on assigned key account customers to ensure their needs are met

• Continue to develop knowledge on customs requirements ensuring new regulations are
  understood and implemented where required

• Ensure Duty/VAT is processed correctly & collected as required

• Ensure any queries/refunds are followed up and resolved immediately

• Review  update & Retain all DLSOPs.  Ensure they remain updated and implemented efficiently.  Assist Sales & Account Management with cost saving solutions & options.

• Complete daily weekly audits on the all enteries       

• Ensure you keep up to date on the latest Customs Regulations updates & changes.

• Develop and issue the training of new staff within the dept.  Update all current staff with changes & updates.

Qualifications :

• 1 - 2 years experience within the Customs Industry

• Excellent knowledge of Irish customs procedures & systems

• Effective interpersonal skills.

• Ability to relate to customers and internal employees at all levels

• Previous experience with Word Excel Windows Email various PC based software

Reporting Structure

• Customs Brokerage Lead Agent Supervisor and Manager

Additional Information :

Expeditors offers excellent benefits

Remote Work :

No

Employment Type :

Full-time