Sales Operations Manager

MACOM (NASDAQ: MTSI) is a global leader in the design and manufacture of advanced semiconductor products across a diverse range of end markets including Data Centers Telecommunications Industrial and Aerospace and Defense. We develop innovative cutting-edge technologies and products across the spectrum of radio frequency (RF) microwave millimeter wave photonics and high-speed analog technologies. Our solutions support critical network infrastructure applications like artificial intelligence high performance computing satellite communications radar unmanned aerial vehicles medical equipment test and measurement and advanced wireless networks.

MACOM has more than 75 years of expertise in semiconductor process development wafer fabrication circuit design advanced packaging systems architecture and applications engineering. We are committed to our customers success. We partner with customers to help solve their most challenging problems by providing semiconductor solutions that are at the forefront of the highest power highest frequency and/or highest data rates.

Leading technologies innovative products and driven employees. Come be a part of MACOM and help advance the next generation of connectivity infrastructure!

The Role

Due to exceptional growth and sustained demand across our product portfolio MACOM is seeking a high-performing Senior Sales Operations Manager to join our global team.

This highly visible and rewarding position offers significant opportunities for professional growth and broad exposure to the operations of a leading global semiconductor company. The role requires extensive cross-functional engagement with Global Sales Business Units Operations Customer Service Finance and P&L leadership teams.

The successful candidate will combine strategic and tactical responsibilities across revenue planning and forecasting pricing and margin management customer and opportunity analytics CRM and sales process management channel and distribution support supply chain alignment business intelligence and strategic planning.

In an environment that embraces change and continuous improvement this role offers the opportunity to identify champion implement and measure initiatives that deliver meaningful business impact. We are seeking a dynamic commercially astute professional with the ability to influence stakeholders adapt to changing business conditions and thrive within a fast-paced collaborative environment while contributing to MACOMs continued global expansion.

This role provides a unique opportunity to influence commercial strategy operational excellence and customer engagement while playing a key role in MACOMs continued success and growth.

Key Responsibilities

Partner with Business Unit Sales Operations Finance and P&L teams to support business objectives and profitability goals.
Implement value-based pricing strategies aligned with Business Unit objectives product positioning and market conditions while maintaining the flexibility to adapt to industry cycles.
Lead interface for assigned Strategic Customer Annual Price Negotiations
Serve as the primary point of contact for pricing inquiries supporting timely and informed decision-making for both existing business and new growth opportunities.
Partner closely with Sales and Business Unit leadership to ensure strategic alignment and pricing policy compliance.
Support and optimize MACOMs global channel partner ecosystem.
Serve as an advocate for the customer acting as the internal Voice of the Customer supporting timely and effective customer escalations and issue resolution.
Identify lead and support continuous improvement initiatives across the organization.
Act as a key interface between customers field sales teams and operational execution functions.
Lead and manage select company-wide strategic projects and program initiatives.
Support demand planning revenue forecasting and business intelligence activities to improve decision quality and business performance.
Develop and deliver executive-level analyses presentations and recommendations to support strategic decision-making.

Qualifications and Experience

8 years of experience within the semiconductor industry preferably in Sales Operations Channel Management Commercial Operations Distribution Supply Chain Pricing or related functions.
Bachelors degree in Business Supply Chain Engineering Finance or a related discipline preferred.
Strong understanding of the global semiconductor distribution and channel ecosystem.
Demonstrated commercial and financial acumen including pricing and margin management experience. Proven Negotiation Skills an advantage.
Proven ability to operate effectively in a fast-paced environment and prioritize activities that drive business results.
Self-motivated results-oriented professional with strong decision-making capabilities and customer focus.
Demonstrated success in improving operational processes and driving organizational efficiency.
Strong presentation communication and stakeholder management skills with the ability to influence at multiple levels of the organization.
Excellent analytical problem-solving and data interpretation skills with exceptional attention to detail.
Advanced proficiency in Microsoft Office applications; SAP and CRM experience desirable.
Collaborative team player with strong interpersonal and cross-functional leadership capabilities.

Required Experience:

Manager