Retail Associate Killarney

Part time permanent role (20 hours per week)

At Three our Retail Associates create exceptional customer experiences while contributing to a positive supportive and highperforming store environment. We live our values every day: Be One Team Be Kind Be Customer Focused Be Brave.

What Youll Do

Be Customer Focused

• Deliver friendly and proactive service to every customer.
• Understand customer needs and match them to the right products and services.
• Take ownership of issues and follow them through to resolution.
• Promote customer selfservice through the My3 app using a show not do approach.

Be Brave

• Drive sales by actively presenting solutions that meet or exceed customer expectations.
• Work towards personal and store targets with energy and a positive attitude.
• Stay up to date on industry trends and competitor activity.
• Look for opportunities to improve processes or ways of working and share your ideas.
• Take on additional responsibilities where needed (e.g. cash management mentoring admin).

Be One Team

• Support and motivate teammates to succeed collectively.
• Share best practices and celebrate team wins.
• Collaborate with wider teams such as Customer Care Business and Credit to solve customer queries efficiently.

Be Kind

• Maintain high store standards through replenishment clean displays and attention to detail.
• Follow Data Protection and RLP processes ensuring all documentation is completed accurately.
• Help create a welcoming respectful environment for customers and colleagues.

Skills were Looking For

• Preferred but not essential; Experience in retail sales or customer service
• A strong interest in technology and eagerness to learn.
• Excellent communication skills both in listening and presenting solutions.
• Friendly confident and able to work well both from own initiative and with your team.
• Selfmotivated patient and resilient.
• Good attention to detail and strong problemsolving or negotiation skills.
• Flexibility to work evenings and weekends.

What we offer

• Competitive starting salary of 16027 for part time staff
• Commission/Reward structure: 2875 annual OTE
• 25 days annual leave each year
• Smartphone with a generous employee plan
• Benefits contribution paid monthly to use towards healthcare etc
• Employer matching pension scheme of up to 5%
• Life Assurance and Salary Protection Plan from day one
• Access to learning and development tools

Theres a lot more to us than meets the eye.
You may think you know us but were full of surprises. Intrigued Join us and Be Phenomenal.
Apply now at: #Jobs

At Three we are committed to diversity and inclusion. As Irelands largest mobile telecommunications provider we provide a better connected life for our diverse customer base and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not tick every box in this job description you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you then please apply! #Jobs

If you require reasonable adjustments for your interview please let us know when scheduling your interview or alternatively please email Apply now at Three a Phenomenal career awaits!

Required Experience:

IC