Publishing & Content Management Specialist

Job Description Summary

Novartis is hiring for a Publishing & Content Management Specialist to join our Training and Change Management team. This role is responsible for developing curating and managing a comprehensive digital content library for the U.S. Marketing Organization. Working with the Learning Management System (LMS) lead the Specialist also manages inputs to the interactive assistant integrated with the organizations Digital Asset Management (DAM) supporting end users in producing compliant content

Job Description

Job Title: Publishing & Content Management Specialist
Location: Dublin Ireland
#LI-Hybrid

Relocation Support: This role is based in Dublin Ireland. Novartis is unable to offer relocation support: please only apply if accessible.

Key Responsibilities:

Build organize and maintain a digital content library for all training materials ensuring alignment with organizational and compliance requirements aligned to curriculum strategy

Format publish and update training content using approved templates tools and systems.

Establish review processes to maintain version control and content archiving in collaboration with learning delivery teams and LMS administrator

Coordinate content updates and migration activities as directed by project teams or leadership

Track and report on content usage relevancy and learner engagement metrics beyond initial training content rollout

Coordinate data flow for dashboard reporting and tracking with content enablement team

Ensure all library materials are accessible searchable and structured to serve as inputs to AI agents

Work in coordination with the Marketing Technology teams to represent end user needs recommend adjustments and ensure efficacy of DAM interactive assistant

Support audit readiness by maintaining accurate records of content versions approvals and publishing logs

Support learning strategy through governance oversight and management around training content and ensure pull-through in all supplemental documentation

Essential Requirements

2-4 years experience in digital content publishing content management operations or a related role.

Experience using content management systems or learning technologies

Proven collaboration skills with ability to partner effectively across teams

Experience working within the pharmaceutical biotech or healthcare industry.

Fluent English (both written and spoken)

Working knowledge of digital content publishing processes tools and standards

Strong organizational and time management skills with an adaptable and proactive mindset

Desirable Requirements:

Clear written and verbal communication skills; ability to provide effective user support and documentation with high attention to detail

Ability to work independently and manage multiple priorities in a fast-paced environment

Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is an added advantage.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve.

Benefits and rewards:

Read our handbook to learn about all the ways well help you thrive personally and professionally:

Desired

Advertising Campaigns Alteryx Analytical Thinking Brand Awareness Business Networking Curiosity Digital Marketing Marketing Communications Marketing Plans Marketing Strategy Media Campaigns Process Documentation Statistical Analysis Strategic Marketing