Professional Services Engineer
Job Summary
- 8 years of experience with NetApp storage administration and deployment (CDOT and 7-Mode).
- Strong experience with performance troubleshooting firmware/OS upgrades cluster switches SAN fabric switches and NetApp management tools including OnCommand Unified Manager Performance Manager and ActiveIQ.
- Deep understanding of CIFS NFS iSCSI Fibre Channel snapshots controller failover provisioning deduplication cloning SnapMirror IntelliSnap replication security hardening and performance tuning.
- Experience with NetApp cloud and hybrid solutions such as Cloud Volumes ONTAP StorageGrid E-Series Cloud Backup data classification and Amazon FSx for ONTAP.
- Experience with storage backup disaster recovery testing and NetApp cluster deployments.
- Knowledge of Trident Trident Protect OpenShift OpenStack LogicMonitor WAN SAN and DR technologies.
- Experience with Windows Server Linux administration VMware vSphere Cisco UCS FlexPod Commvault and related infrastructure technologies.
- Ability to support cloud infrastructure networking virtualization servers and S3-compatible object storage.
- Familiarity with AWS Azure or Google Cloud Platform.
- Relevant NetApp or cloud certifications are an advantage.
- Fluency English with excellent verbal and written communication skills.
- Understanding of AI and Generative AI tools for operational efficiency troubleshooting and documentation.
- Strong stakeholder management customer-facing and collaboration skills.
- Ability to lead technical activities provide customer training and serve as an escalation resource.
- Knowledge of ITIL processes managed services outsourcing and cloud operations.
- Proactive team-oriented and solution-focused mindset.
Required Experience:
Unclear Seniority
About Company
At NetApp, our top priority is the health and safety of our event attendees and employees, including every community around the world being impacted by COVID-19. As a result, we have decided to reimagine our annual NetApp INSIGHT Paris and Berlin events to be fully digital. We’re als ... View more