Product Manager Technical (PMT)
Job Summary
Fulcrum Digital is a global AI-first enterprise transformation company with over 25 years of experience. We partner with enterprises across financial services insurance healthcare retail manufacturing higher education and logistics to move from AI experimentation to scalable business outcomes. Fulcrum Digital works with over 100 global clients including Fortune 500 enterprises combining deep industry expertise with capabilities in enterprise AI digital engineering cloud modernisation platform integration and generative AI.
- Own product roadmap and backlog for Platforms spanning across AI Data Agentic and UX enablement capabilities across CNPF.
- Translate business objectives customer needs and technology opportunities into actionable product plans and measurable outcomes.
- Drive internal stakeholder engagement and requirements gathering across engineering product data UX architecture and business teams.
- Define and prioritize epics features user stories and acceptance criteria based on customer value business impact technical feasibility and strategic alignment.
- Lead roadmap planning release planning backlog refinement and prioritization activities across multiple teams and products.
- Own product decisions and trade-offs while balancing short-term delivery goals with long-term platform strategy.
- Partner closely with engineering and architecture leaders to shape scalable reusable and secure platform capabilities.
- Provide product leadership for AI & Agentic Systems Data Platforms API Products Cloud-Native Architectures and Platform Engineering initiatives.
- Drive technical discussions architecture reviews and solution direction with a strong understanding of engineering constraints and opportunities.
- Identify opportunities for platform reuse standardization automation and developer productivity improvements.
- Lead cross-functional alignment across product engineering UX data security operations and executive stakeholders.
- Communicate product strategy roadmap progress risks dependencies and business outcomes to senior leadership.
- Establish success metrics adoption goals and KPI frameworks to measure product effectiveness and value realization.
- Foster a culture of customer obsession continuous learning experimentation and innovation.
- Product-minded and technically credible with the ability to earn trust from engineers architects and executives alike.
- Passionate about AI data platform strategy and emerging technologies.
- Comfortable operating in ambiguity defining new products and creating clarity where none exists.
- Strong analytical and problem-solving skills with the ability to evaluate technical and business trade-offs.
- Focused on outcomes customer value adoption and measurable business impact rather than feature delivery alone.
- Demonstrated ability to influence without authority and drive execution across large distributed organizations.
- Experience building and scaling enterprise platforms developer tools data products AI solutions or shared capabilities serving multiple teams and products.
Required Skills:
Strong technical background and understanding of card payment processes including authorization clearing and settlement Understanding of interactions between issuers acquirers and payment networks Knowledge of ISO 8583 and ISO 20022 standards Experience engaging with customers financial institutions merchants and internal engineering teams Customer-focused mindset with the ability to articulate customer problems and needs Experience maintaining and prioritizing a product backlog and writing user stories Ability to break down features into actionable stories for downstream teams Experience providing sizing and level-of-effort estimates Experience preparing technical and functional specifications and customer-facing communications Familiarity with Agile ceremonies including Sprint Planning Retrospectives and Demos Experience defining API requirements and maintaining SDLC documentation