Order Management Specialist

The opportunity

Reporting toour Market Manager forIrelandtheOrderManagementSpecialistwillhelpto shapeourcustomer experience by supporting the smooth andaccurateprocessing of orders from confirmation through to delivery.

This entrylevel position works closely with saleslogisticssupply chain teamsvendorsand customerscontributing to the effective management of orderstimelyresolution of queries and the delivery of consistent service standards.

Youllbe encouraged to take ownership of your work learn through experience and contribute ideas that support the wider team and business.We will providehands-ontraining and development for this role.

Howyoullmake an impact

• Ensuretimelyrelease of orders and a fulfilment of pre-established standards and policies to achieve customer satisfaction.

• Monitor and resolve order issues andprocesserrors.

• Act as the point of contact for clientswith queries quotes order processing.

• Work withthe SupplyChain team on ordermanagementand shipping support.

• Prepare dispatch and shipping documentation for customers qualify payments.

• Enter orders into SAP andmaintainorder databases.

• Create purchase orders for suppliers and internal work orders.

• Work with wider Sales and Project

Your background

• Previousexperience in a Customer Service/Administrative/Order Processing environment desired notessential

• A keen eye for attention to detail and accuracy

• The ability to communicate effectively over the phone via email and face to face

• Good PC skills including Microsoft Office suite specifically OutlookWordand Excel desired