Manager, Field Security Specialists (Cyber Solutions Engineering

The Solutions Engineering team consists of trusted technical advisors who help organizations adopt OpenAIs technology safely effectively and responsibly. We partner closely with customers Sales Product Engineering Research and Security to translate frontier AI capabilities into practical workflows that create measurable impact.

Cybersecurity is one of the most important areas where AI can help. As frontier models become increasingly capable of reasoning across code logs infrastructure vulnerabilities and security evidence customers need expert guidance to evaluate and deploy these systems safely.

Our Field Security Specialists help security leaders and practitioners apply OpenAI models APIs Codex agentic workflows and emerging cyber capabilities to real defensive challenges.

We are looking for a Manager of Field Security Specialists to build and lead our customer-facing cyber solutions engineering function.

This is a hands-on leadership role for someone who can develop an exceptional team while remaining close to the technology and our customers. You will establish the operating model for the function raise the quality of specialist engagements and personally support our most strategic and technically complex customer opportunities.

You will work across CISO-level strategy practitioner-level cybersecurity challenges and hands-on solution design. Your team will help customers explore workflows including application security secure software development vulnerability management threat modeling cloud and identity security SOC operations detection engineering incident response and security validation.

This is not an internal CISO or corporate incident-response role. It is a customer-facing leadership opportunity focused on helping defenders achieve safe measurable outcomes with frontier AI.

• Hire coach develop and lead a high-performing team of Field Security Specialists.

• Establish the teams strategy operating model engagement criteria coverage priorities and standards for customer delivery.

• Prioritize specialist capacity across strategic customers regions and approved partner opportunities.

• Lead discovery with CISOs security executives engineering leaders and hands-on practitioners to identify high-value AI-enabled security workflows.

• Set the quality bar for demonstrations workshops reference architectures pilots evaluations integrations and implementation guidance.

• Ensure customer engagements include clear success criteria appropriate data boundaries validated findings safe testing auditability and human approval for consequential actions.

• Coach the team to distinguish credible evidence-backed security outcomes from unvalidated findings or overstated model capabilities.

• Partner closely with Sales Solutions Engineering AI Deployment Engineering Product Engineering Research Security Legal and GRC.

• Define effective qualification escalation engagement and handoff practices across pre-sales and post-sales teams.

• Turn successful customer engagements into repeatable cyber plays technical assets enablement and actionable product feedback.

• Represent the fields perspective in product and security discussions surfacing recurring customer requirements blockers and emerging use cases.

• Have meaningfully led a customer-facing technical security cybersecurity consulting or solutions engineering team.

• Have experience hiring coaching developing and performance-managing highly technical team members.

• Bring genuine cybersecurity practitioner credibility and can reason through threat models trust boundaries attack paths exploitability false positives and safe remediation.

• Have strong customer and commercial judgment across discovery qualification demonstrations pilots executive objections adoption and expansion.

• Can move comfortably between a CISOs business-risk priorities and a security practitioners technical evidence.

• Maintain enough hands-on technical fluency to review code APIs GitHub workflows CI/CD systems security tooling agent architectures integrations and evaluation approaches.

• Understand how AI workflows use retrieval structured outputs tool calling evaluations guardrails telemetry sandboxing and human review.

• Lead with evidence and integrity particularly around customer data authorized testing security claims and high-consequence capabilities.

• Can allocate scarce specialist resources thoughtfully while creating reusable leverage for the broader field.

• Operate effectively in ambiguity and enjoy building new teams processes and customer motions from the ground up.

• Communicate clearly with technical executive and cross-functional audiences.

• Familiarity with OpenAIs models APIs Codex Codex Security Daybreak or related cyber capabilities.

• Experience working with security-product companies global systems integrators or cybersecurity partners.

• Depth across application security cloud security identity secure SDLC vulnerability management detection and response or attacker tradecraft.

• Experience developing repeatable field assets technical enablement or product feedback mechanisms across multiple regions.

During your first year you will have built a high-performing and inclusive specialist team with clear engagement standards predictable field coverage and strong partnerships across Sales Product Security and deployment teams.

The function will consistently help customers move from promising demonstrations to validated findings human-reviewed remediation durable implementation and measurable risk reduction. Successful customer work will produce reusable cyber plays and high-signal product learningnot simply more demonstrations or security alerts.

This role is based in Dublin. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We build and deploy increasingly capable AI systems with safety and human needs at the center of our work.

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About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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Required Experience:

Manager