Lead Solution Analyst

About the Role:

TheLead AIBusinessAnalystwill be a key member of theArtificial Intelligenceteamand will play an integral role indesigning and delivering AI-enabled systems and processes within the Citco Group. Thebusinessanalyst will work with theprocess ownersand business unit representatives tooptimizeand digitize operational processesin order todeliverbottom-line results for Citco.

About the Artificial Intelligence Team:

The Artificial Intelligence teamis multi-disciplinary team charged with identifying building and deploying operational AI-enabled solutionsleveraging a suite of emerging technologies such as Machine Learning Natural Language Processing Computer Vision Large Language Modelsgenerative models and multi-agent systems.

Job Duties

• Act as a bridge between business technical and operations teams ensuring alignment on AI initiatives and delivery outcomes.
• Elicit analyze refine and document business requirements user stories acceptance criteria and solution documentation.
• Translate business needs into functional and technical requirements for AI solutions including GenAI and Agentic AI use cases (LLMs agents tool usage).
• Conduct value-based assessments to identify and prioritize business processes suitable for AI and automation.
• Facilitate workshops and stakeholder discussions with business SMEs and technical teams to define problems brainstorm solutions and assess feasibility.
• Create and review solution design documentation clearly articulating as-is and to-be states.
• Develop wireframes mockups and low-fidelity prototypes to visualize requirements and application workflows.
• Collaborate with developers and data teams to validate outputs evaluation approaches and business impact.
• Own and manage the product backlog in Jira including prioritization grooming and maintenance.
• Participate in and/or lead Agile ceremonies (stand-ups sprint planning backlog grooming reviews retrospectives) acting as Scrum Master when required.
• Track delivery progress and ensure adherence to Agile methodologies across the project lifecycle.
• Manage and contribute across full project lifecycle phases: scoping analysis solution design development support testing and implementation.
• Support solution rollout and change management working with Process Owners and Business Leads to drive adoption.
• Document and communicate business outcomes value realization and efficiency gains from implemented solutions.
• Establish and maintain best practices SOPs templates and governance frameworks for AI and automation initiatives.
• Support release cycles and testing activities including occasional off-hours or weekend validations where required.

Key Competencies

• Strong understanding of GenAI and Agentic AI concepts (LLMs agents tool usage evaluation).
• Hands-on experience with Agile frameworks and Scrum Master practices.
• Advanced proficiency in Jira for backlog management sprint planning and tracking.
• Ability to translate between business and technical language effectively acting as a bridge across stakeholders.
• Strong stakeholder management communication and teamwork skills.
• Proven analytical thinking and problem-solving capabilities.
• High level of attention to detail with a focus on quality and accuracy.
• Strong quality and risk management mindset when delivering solutions.
• Demonstrated drive for results and ability to deliver in fast-paced environments.
• High degree of adaptability able to navigate evolving technologies and business needs.

About You

• Bachelors degree in Finance Accounting Economics Mathematics Computer Science Information Systems or a related field.
• You are a natural translator between business and technology teams with the ability to clearly articulate complex ideas.
• Exceptional communication skills (written and verbal) and strong stakeholder engagement capabilities.
• Proven ability to work independently while thriving in cross-functional Agile environments.
• Experience working with multiple stakeholders to define refine and deliver clearly articulated requirements.
• Strong understanding of Business Process Management Machine Learning automation and AI-driven transformation.
• Comfortable balancing strategic thinking with hands-on delivery including testing and implementation support.
• Experience creating and executing test plans across Dev QA and UAT environments.
• Skilled in preparing and maintaining technical and user documentation.
• Ability to define evaluate and monitor key business metrics in collaboration with stakeholders.
• Positive proactive attitude with the ability to adapt in fast-paced evolving environments.

Preferred / Assets

• Advanced MS Excel skills including VBA/macros.
• Familiarity with Visio or similar diagramming tools.
• Knowledge of database systems (SQL/NoSQL).
• Experience with Jira and Confluence.
• Understanding of Agile project management practices.
• Business Analyst and/or Scrum Master certifications.
• Exposure to financial products and Fund Administration.