IT Systems Manager

IT Systems Administrator Job Description

Overview

We are seeking a skilled IT Systems Administrator to manage support and optimise our business-critical systems. This role focuses heavily on Microsoft Dynamics 365 Business Central enterprise resource planning (ERP) systems and data reporting using Power BI. Experience within the construction or manufacturing sector is highly desirable as the role requires supporting operational teams project workflows supply chain processes and fieldbased technology needs.

Key Responsibilities

System Administration & Support

• Manage configure and maintain Microsoft Dynamics 365 Business Central environments.
• Provide daytoday support for ERP users across finance procurement manufacturing/production planning and logistics.
• Administer system security user access permissions and compliance settings.
• Troubleshoot system issues identify root causes and implement sustainable solutions.
• Maintain and optimise onpremise and cloudbased IT infrastructure (servers networks storage backups).

Business Central & ERP Management

• Oversee Business Central updates integrations workflows and customisations.
• Collaborate with internal teams and external partners to enhance ERP functionality.
• Maintain data integrity master data management and process alignment across departments.
• Support constructionspecific workflows (job costing project tracking production schedules procurement cycles).

Reporting & Data Analytics

• Build maintain and optimise Power BI dashboards and reports for finance operations and leadership teams.
• Develop automated reporting solutions connected to ERP data sources.
• Ensure accuracy governance and security of all business intelligence outputs.

Operational Support (Construction Environment)

• Support field teams fabrication workshops and site offices with IT needs.
• Assist with job costing systems timetracking solutions and projectlevel data dependencies.
• Ensure technology supports construction workflows compliance requirements and safety systems.

IT Governance & Projects

• Participate in IT improvement initiatives ERP upgrades cybersecurity enhancements and digital transformation projects.
• Document system processes training guides and technical procedures.
• Ensure adherence to IT policies version control data protection and industry-specific compliance standards.
• Assist in day to day IT support in conjunction with IT partner.

Required Skills & Experience

• 3 - 5 years in an IT Systems Administrator or similar technical support role.
• Handson experience with Microsoft Dynamics 365 Business Central (mandatory).
• Strong understanding of ERP ecosystems integrations and business process flows.
• Advanced skills in Power BI: data modelling DAX dashboards and ETL pipelines.
• Solid knowledge of Windows Server Microsoft 365 networking Active Directory and security protocols.
• Experience supporting technology in a construction engineering or manufacturing environment (preferred).
• Strong analytical problemsolving and communication skills.
• Ability to manage multiple stakeholders across technical and nontechnical departments.

Desirable Skills

• Experience with SQL databases APIs or ERP integration tools.
• Knowledge of SharePoint Teams and process automation tools (e.g. Power Automate).
• Familiarity with job costing production reporting procurement workflows and project management tools common in construction.

What We Offer

• An opportunity to shape and support core business systems.
• Exposure to modern ERP and BI technologies.
• A collaborative environment with crossdepartmental engagement.
• Career development in a digitally evolving organisation.
• Full Time permanent role