ImportExport Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment. If you are excited about a role but dont meet every bullet point we encourage you to apply and join us to create the extraordinary.

Job Summary

The Import/Export Manager will play a key role in supporting commercial operations coordinating logistics adhering to trade compliance regulations responding to finance queries and supporting import/export for providing operational expertise to enhance the efficiency and cost effectiveness of the department by establishing and maintaining strong customer relationships liaising with operations customers and carrierstoensure customer satisfaction and to deliver maximum advantage to the business.

Key Responsibilities

Import & Export Operations

• Manage end-to-end import and export processes across air ocean and road freight.
• Ensure timely and cost-effective movement of goods while maintaining service level agreements (SLAs).
• Coordinate with freight forwarders customs brokers and carriers.
• Oversee shipment planning booking tracking and exception management.

Trade Compliance & Regulatory Management

• Ensure full compliance with international trade regulations (EU Customs Code Irish Revenue HMRC FDA etc.).
• Manage customs procedures including:
  • Import declarations
  • Export declarations
  • Tariff classification (HS codes)
• Maintain and oversee authorisations such as:
  • AEO (Authorised Economic Operator)
  • Inward Processing (IP)
  • Bonded Warehousing
• Ensure adherence to GDP or other industry-specific regulatory standards where applicable.

Vendor & Stakeholder Management

• Manage relationships with logistics service providers including freight forwarders and customs brokers.
• Conduct regular performance reviews and KPI tracking.
• Collaborate cross-functionally with procurement planning QA and finance teams.

Risk Management & Continuous Improvement

• Identify and mitigate risks related to customs compliance and supply chain disruptions.
• Lead root cause analysis for delays customs hold and compliance issues.
• Implement process improvements to enhance efficiency and reduce errors.
• Support internal and external audits.

Team Leadership

• Lead coach and develop the import/export team.
• Provide training on customs compliance and operational procedures.
• Ensure high levels of performance accountability and continuous development.

Qualifications

• Bachelors degree in logistics supply chain management business administration or a related field.
• At least 5 years of Logistics Management experience with Air freight
• Strong understanding of logistics principles practices and technologies including transportation warehousing inventory management and trade compliance. Experience as a regulated agent and associated regulations.
• Excellent leadership and interpersonal skills with the ability to effectively communicate collaborate and build relationships at all levels of the organization.
• Proven experience managing freight providers.
• Strong organizational skills attention to detail and the ability to prioritize and multitask in a fast-paced environment.
• AEO certification experience.
• Knowledge of GDP requirements.
• Experience with bonded warehousing or special procedures (IP OP).
• People management experience.

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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).