GSOC (Global Security Operations Center) Analyst

This position operates on-site. This is not a Cybersecurity embedded GSOC (Global Security Operations Center) Analyst position is focused on 24/7 security operations and serves as the clients single point of contact. Candidates must be detail-oriented have a strong aptitude for communication and analytical thinking when responding to events as well as having a team-first mentality. Daily responsibilities will focus on monitoring global events and reports from a variety of security systems and tools. Analysts must be able to effectively comprehend data and compose clear and effective communications that will have a global FunctionsProvide exceptional customer service via E-Mail real-time messaging applications and phone and respond to a large volume of emails messages and posts. Handle a wide variety of administration duties. Effectively and calmly manage communications of all kinds with people experiencing distressing and potentially life-threatening emergencies. Write incident reports in the assigned format ensuring they are sent with correct grammar and spelling to provide situational awareness and communicate risks to the leadership. Collect evaluate and disseminate intelligence to support action plans based on credibility and likelihood. Assist in the planning and execution of risk assessment projects. Contribute to procedures and processes to standardize and enhance risk management. Work with the companys various departments to assist the Management in understanding and implementing procedures and policies. Provide emergency and non-emergency security system monitoring event dispatch and emergency notification services. Process and maintain a wide variety of SOPs (Standard Operating Procedures) ERPs (Emergency Response Plans) documents files logs reports and forms. Analyze information using multiple external sources to identify and prevent potential threats or risks affecting company : This Job Description is not a comprehensive list of all required activities duties or responsibilities as these may change at the discretion of the leadership at any time with or without or security operations experience: 1 year Preferred PSA License possessa 4-year degree in a related field or have equivalent work or military experience in security operations or in a GSOC/SOC/ RequirementsHave an interest or direct experience in executive protection security operations critical incident management or corporate security. Be well-versed in current technologies and open-source search methodologies. Be a competent user of Microsoft Suite and Google Suite. Be able to use multiple systems simultaneously whilst working at a fast pace. Beable to communicate effectively both verbally and in writing. Be able to maintain a professional demeanor during stressful situations. Be able to quickly adapt and excel in dynamic situations. Have excellent organizational and time management skills. Have a demonstrated history of effective conflict resolution skills. Maintain composure in dealing with authorities executives clients staff and occasionally the public. Be able to attend infrequent training events and meetings that fall outside normal working hours. Be fully flexible to work 12-hour shifts both days and nights including weekends and holidays. Pass pre-employment background investigation. Participation in random drug screenings Willing to be evaluated for writing and software Environment & Physical/Mental DemandsWith or without reasonable accommodation the physical and mental capacity to effectively perform all essential functions is required. Must undergo and meet company standards for background and reference checks. Exposure to sensitive and confidential information. Regular computer usage. Ability to handle multiple tasks concurrently. Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment. Frequent sitting and/or SecurityProtect the data and systems of Crisis24 and its stakeholders by adhering to policies reporting incidents and potential problems completing regular training and identifying opportunities for 24 A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race color sex national origin age religion marital or parental status sexual orientation gender identity gender expression military or veteran status disability or any factors protected by applicable laws.