Food Services Manager
Job Summary
We are looking for an experienced and passionate Food Service Manager to join our Employee Experience team. Based in our Dublin office this role serves as the central point of expertise for food service operations across our EMEA and APAC locations. You will play a pivotal role in shaping the food and hospitality experience for our employees from the early stages of kitchen design and build-out through ongoing vendor management contract negotiation and day-to-day service delivery.
This is a highly cross-functional role that bridges operational excellence with a genuine commitment to the employee experience. The ideal candidate brings hands-on experience in commercial kitchen environments a strong command of food safety and building code requirements and a consultative mindset to understand and meet the unique needs of each regional office.
- Assess and define the food service needs for each regional office taking into account workforce size cultural preferences dietary requirements and operational hours
- Serve as the subject matter expert on food service trends best practices and innovations
- Partner with US Food Service Manager to develop service standards and operational procedures for use across all locations
- Source evaluate and onboard food service vendors caterers and suppliers across Dublin London and APAC
- Lead contract negotiations ensuring competitive pricing service quality and compliance with company policies
- Manage ongoing vendor relationships conducting regular performance reviews and addressing service issues proactively
- Track the food service contracts renewal timelines and cost benchmarks
- Manage the food service budget across all covered regions tracking spend against targets and identifying cost saving opportunities
- Monthly reporting on food cost utilisation waste data employee satisfaction and vendor performance
- Lead end-to-end planning and oversight of kitchen builds and refurbishments across Dublin London and APAC offices
- Partner with architects contractors and facilities teams to design functional code-compliant commercial kitchen spaces
- Ensure all kitchen designs meet local health safety and building code requirements across each jurisdiction (Ireland UK and relevant APAC markets)
- Develop and manage project timelines budgets and stakeholder communications throughout construction and fit-out phases
- Conduct post-completion audits to ensure spaces meet operational and employee experience standards
- Champion a food service program that enhances employee satisfaction and supports a vibrant inclusive workplace culture
- Gather and act on employee feedback across regions to continuously improve food offerings and service quality
- Collaborate to align food service initiatives with broader employee experience goals
- Manage employee communication around food service changes new initiatives and regional updates
- 15 years of experience in food service management hospitality operations or a closely related field
- Proven experience overseeing commercial kitchen builds or refurbishments including knowledge of design requirements and equipment specifications
- Strong understanding of food safety regulations health codes and building compliance requirements across multiple jurisdictions
- Demonstrated experience in vendor management and contract negotiation within a food service or facilities context
- Track record of managing multi-site or multi-regional food service operations
- Has a solid budget management and financial reporting skills
- Excellent communication and stakeholder management skills with the ability to influence at all levels
- Willingness and ability to travel regularly to London and APAC office locations
- Experience working in a corporate or tech workplace environment
- Familiarity with food service requirements across APAC markets (e.g. Sydney Hong Kong Mumbai or similar)
- Knowledge of sustainable catering practices and ESG-aligned food sourcing
- Experience using workplace management or food service technology platforms
- Multilingual capability is an advantage for APAC engagement
- You believe great food experiences contribute meaningfully to company culture
- Highly organised with the ability to manage multiple projects and priorities across different time zones
- A natural relationship builder who earns trust with vendors contractors and internal partners alike
- Detail-oriented and operationally rigorous while keeping the bigger picture in view
- Adaptable and solutions-focused in the face of shifting priorities or complex regional requirements
Required Experience:
Manager
About Company
Discover Susquehanna, a global quantitative trading firm built on a rigorous, analytical foundation in financial markets.