Field Application Specialist Fluid Management Technologies

We are looking for a Field Application Specialist to join the Application Services Team to be responsible for offering product expertise application knowledge and technical support along each step of the customers process and for bringing the products technical expertise and market knowledge to the sales team. The main missions are to ensure successful design validation and implementation of products by supporting sales for product design product positioning and demonstration and supporting customers for application development work initial startups and training.

You will be ideally familiar with fluid management technologies Single Use products e.g: aseptic connection disconnections bioprocessing bags (Flexboy/Flexsafe/Flexel) transfer sets mixing systems storage solutions freeze and thaw solutions fill and finish solutions sampling systems.

The North Europe team consists of 6 professionals composing part of the wider European application specialist organisation incorporating 43 team members and were looking forward to shaping the future with you.

Your territory will predominantly cover Ireland with occasional travels across the UK Nordics and Benelux. You will be based in Ireland from home with up to 50% travel required and ideally living close to an international airport.

What you will accomplish together with us

• Support the sales organisation on existing products through product presentations demonstrations and application studies and on new products in close collaboration with product management through beta sites testing and demonstrations

• Be responsible for the assigned product line (Single Use FMT products) to support sales target achievement in defined territory

• Support sales in the customer process and URS analysis and generate application trials to help design optimised products in line with application requirements

• Provide technical support proactively answer enquiries and resolve implementation problems in the field for customers

• Support quality department in the quality complaint process by troubleshooting and analysing customer processes for better investigation and resolution

• Collect compile and verify and analyse data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs

• Report on competitors products and feedback information to the application specialist management and products management

• Provide basic product training to internal sales and dealers and running external customer workshops and seminars

• Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams

• Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports

What will convince us

• Minimum Bachelors degree in biology biochemistry biotechnology or related discipline although Masters or PhD advantageous.

• Previous experience in process development MSAT bioprocessing in biotechnology biopharmaceutical industry or CDMO environment of field experience in a similar role

• Understanding of biopharmaceutical processes troubleshooting optimisation

• Strong customer focus with great communication skills

• Highly organised and capable of planning own schedule

• Team player able to interact with people across different functions internationally whilst being comfortable working independently

• Strong analytical skills and the ability to problem solve technical issues

• Demonstrate the ability to present data findings and recommendations to customers

In order to commence working with us the successful candidate must have the right to work in Ireland.

What we offer

Asa growing globallife science company stock listed on the German TecDAX Sartorius offers a wide range of benefits:

• Personal and Professional Development: Mentoring leadership programs and internal seminar offerings

• Work-life Balance: Remoteoptions flexible work schedules

• Making an impact right from the start: Comprehensive onboarding including a virtual online platformeven before joining

• Welcoming Culture: Mutual supportteam-spirit and international collaboration; communities on numerous topics such as coaching agile working and businesswomennetwork

• Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services

Benefits

Attractive Working Conditions

• 37.5 hours working week

• 25 days annual leave plus public holidays

Health & Wellbeing

• Competitive benefits package including:

  • Private Medical Insurance

  • Private Dental Insurance

  • Group Life Assurance

  • Long-term Disability Insurance

  • Cycle to work scheme (employee paid)

  • Defined Contribution Occupational Pension

About Sartorius

Sartorius is part of the solution in the fight against cancer dementia and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.
Experience:

IC