Data Centre Engineer (Level 2)

About the Role

We are seeking an experienced Data Centre Engineer (Level 2) to join our infrastructure team in this role you will design manage and maintain our enterprise VMware vSphere and Windows virtualization environments oversee backup and disaster recovery operations and drive operational efficiency through automation and continual service improvement.

Key Responsibilities

Virtualization & Infrastructure Management

• Design implement upgrade and migrate VMware vSphere vCenter and ESXi environments.
• Configure ESXi servers for High Availability (HA) review server performance and verify configurations.
• Administer Windows Server environments Active Directory (AD) DNS DHCP and Windows Clustering.
• Integrate and manage SAN/NAS storage solutions with VMware virtualization layers.
• Apply performance tuning recommendations from OEMs and vendor guidelines.
• Install patches and hotfixes across VMware and Hyper-V platforms.

Operations Monitoring & Automation

• Develop PowerShell and vSphere PowerCLI scripts to automate routine operations and administration.
• Implement and manage monitoring solutions to proactively detect and resolve issues.
• Perform Root Cause Analysis (RCA) for major incidents and conduct repeated incident/alert trend analysis.
• Create update and maintain SOPs knowledge base (KB) articles and detailed environment documentation.
• Execute Continual Service Improvement (CSI) plans to optimize data center reliability.
• Manage ITSM workflows covering Incident Problem and Change Management.

Security Backup & Disaster Recovery

• Design implement and maintain robust backup and disaster recovery solutions (e.g. Veeam Veritas).
• Perform routine backup tests to guarantee data integrity availability and rapid recoverability.
• Enforce security policies conduct regular vulnerability scans and ensure compliance with industry standards.

Required Qualifications & Experience

• Virtualization: Deep expertise in VMware vSphere vCenter ESXi configuration HA upgrades and Hyper-V.
• Core Infrastructure: Hands-on experience with Active Directory DNS DHCP Windows Server administration and Windows Clustering.
• Storage: Strong working knowledge of SAN/NAS integration with virtualized environments.
• Backup & DR: Proficiency with enterprise backup tools such as Veeam or Veritas.
• Automation: Practical experience scripting with PowerShell and vSphere PowerCLI.
• ITSM & Data Centre Operations: Solid understanding of data center operational processes and ITSM frameworks (Incident Problem and Change Management).
• Troubleshooting: Strong analytical skills with proven experience conducting Root Cause Analysis (RCA) for complex outages.