Critical Infrastructure Specialist

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Critical Infrastructure Specialist

Opportunity

The Critical Infrastructure Specialist is accountable for the reliability security and compliance of site-level critical infrastructure supporting manufacturing and laboratory operations. This role serves as the single point of accountability for IT-for-OT infrastructure at the site ensuring services are delivered in alignment with global CIM standards cybersecurity requirements and GxP expectations. The position safeguards continuity of supply by proactively managing infrastructure lifecycle risk and performance across OT hosting endpoints and network environments. The role operates within Takedas global operating model while ensuring effective local execution in a 24/7 production-critical environment.

Responsibilities

1. Critical Infrastructure Ownership

• Own availability performance resilience and compliance of all site critical infrastructure supporting OT use cases
• Manage infrastructure risks including capacity obsolescence and single points of failure
• Ensure infrastructure is fit-for-purpose to support uninterrupted manufacturing and lab operations

2. GxP Compliance & Inspection Readiness

• Ensure infrastructure services meet GxP data integrity and validation requirements
• Support audits and inspections including documentation evidence and remediation
• Maintain infrastructure in a validated and inspection-ready state at all times

3. Architecture Standards & Security

• Apply global CIM infrastructure and OT cybersecurity standards at the site level
• Ensure alignment with IT4OT architecture including segmentation and secure design principles
• Partner with Global Cybersecurity to manage vulnerabilities incidents and risk mitigation

4. OT Hosting & Endpoint Services

• Implement operate and maintain OT hosting platforms (compute storage virtualization Citrix)
• Manage OT endpoints including configuration patching and operational support
• Support infrastructure lifecycle activities including upgrades migrations and decommissioning

5. Network Infrastructure (OT)

• Ensure availability and resilience of OT network infrastructure supporting manufacturing and labs
• Enforce network segmentation and security standards aligned with global architecture
• Coordinate network changes incidents and recovery activities impacting production systems

6. Service Management & Operations

• Operate services in line with ITSM processes (Incident Problem Change Request)
• Maintain CMDB accuracy service documentation and KPI/SLA performance
• Proactively monitor infrastructure health performance and capacity

7. Lifecycle Asset & Configuration Management

• Manage infrastructure lifecycle including patching upgrades and end-of-life planning
• Maintain asset and configuration management in line with global standards

8. Stakeholder & Vendor Management

• Partner with site leadership Quality Engineering and Automation teams
• Coordinate activities with production schedules and validation requirements
• Manage third-party vendors and ensure service delivery meets site needs

9. Program Delivery & Continuous Improvement

• Support delivery of infrastructure initiatives and projects at the site
• Drive continuous improvement in infrastructure reliability standardization and performance
• Contribute to global knowledge sharing and adoption of best practices

Job Requirements

Education & Experience

• Bachelors degree in Engineering Information Technology Computer Science or related field (or equivalent experience)
• Experience supporting IT/OT infrastructure in manufacturing or laboratory environments
• Exposure to GxP-regulated environments including validation and inspection readiness
• Good to very good knowledge in: Microsoft server products and the relevant server roles (Active Directory File & Print Services Microsoft Exchange)
• IT security products (Secomea etc.)
• Skills in virtualization (VMware and Hyper-V)
• Knowledge of backup concepts use of AVAMAR or similar tools
• Experience with patch management tools (preferably WSUS and Ninja One)
• Experience with Citrix (maintenance setup)

Key Skills & Competencies

• Strong understanding of Critical Infrastructure Management (CIM) and IT-for-OT environments
• Experience with OT infrastructure including hosting platforms endpoints and networking
• Knowledge of OT cybersecurity principles and secure architecture design
• Familiarity with GxP requirements data integrity and validated systems
• Experience with infrastructure lifecycle management (patching upgrades obsolescence)
• Working knowledge of ITSM processes and tools (e.g. ServiceNow)
• Ability to troubleshoot complex infrastructure issues in production-critical environments
• Strong stakeholder management and communication skills across technical and business teams
• Ability to prioritize and execute in high-pressure 24/7 operational environments

Base Salary Range:

For information about our benefits please click here.