Cinema Experience Manager

At ODEON we believe cinema is more than what happens on the screen itsthe atmosphere the energy and the experience we create together. As a Cinema Experience Manageryoullhelp lead the team that brings that buzz to life. From the excitement of openingnight blockbusters to the warmth of welcoming guests before a big showyoullbe at the heart of making every visit memorable.

Ifyourepassionate about people thrive inbusy environments and want to shape unforgettable cinema moments this could be the perfect next step in your career.

Whetheryouvemanaged a team before or supported one informallyweve got your back and well help you unlock a higher rate of pay as soon as your initial training is completed. Join us on 15.15 per hour during training and unlock 17.89 per hour when youre fully trained and ready to go.

Why youll love working with us:

• Take the lead in a people-focused management role where youll make a real impact on both guest experience and team success
• Access structured leadership development coaching and internal progression opportunities
• Build your career with clear pathways into Cinema Manager Area Manager and wider operational leadership roles
• Develop valuable skills in people management commercial performance and operational leadership
• Join an inclusive culture that invests in developing and promoting talent from within
• Enjoy great benefits including free cinema tickets food & drink discounts and wellbeing support

What youll be doing:

As a Cinema Experience Manager youll work in partnership with the Cinema Manager to deliver safe efficient and commercially successful cinema operations while leading developing and engaging your team.

Key responsibilities include:

• Leading and motivating Cinema Hosts to deliver outstanding guest experiences across all areas of the cinema
• Taking ownership of the day-to-day operation of the business during your shifts making confident and effective decisions when required
• Supporting the delivery of operational commercial and guest service objectives
• Driving and maintaining high standards across safety cleanliness compliance and food handling
• Identifying future talent within the team and supporting colleagues on their own development journeys
• Managing shift performance allocating resources effectively and responding to changing business demands
• Ensuring compliance with health and safety food safety licensing and company standards
• Supporting the delivery of key business initiatives film launches and peak trading periods
• Acting as a role model for company values guest service excellence and people leadership

What youll bring:

Were looking for a confident and motivated leader who enjoys developing people delivering results and creating great experiences for both guests and colleagues.

• Experience leading supervising or managing teams in hospitality retail leisure entertainment or another fast-paced guest-focused environment
• The confidence to make operational decisions and lead effectively under pressure
• Strong communication organisation and problem-solving skills
• A track record of delivering high standards of service operational excellence and compliance
• Commercial awareness and an understanding of how operational decisions contribute to business performance
• The ability to build positive relationships and drive an inclusive engaging team culture
• Flexibility to work evenings weekends and late-night shifts
• A safe and reliable way to travel to and from late shifts

At ODEON we believe great leaders are developed not simply hired. Whether managed a team before or supported one informally well provide the support training and opportunities to help you grow. Through structured learning on-the-job experience coaching from experienced leaders and access to internal development programmes youll have the opportunity to build a long-term career and take your next step into senior operational leadership.

Our commitment to inclusion

At ODEON were all different and thats something we celebrate. Through Our Incredible Differences were building a culture where everyone feels like they belong they are valued and can bring their whole self to work. We recognise and appreciate the unique perspectives and experiences our colleagues bring and were committed to creating an inclusive equitable and supportive environment for everyone.

We are proud to partner with ReciteMe to offer accessible tools to support you with your job application. Simply click on Accessibility Tools at the top of the job advert screen. Should you require additional help from our team whether thats to support with your application through to making adjustments to our recruitment process to assist you we will be more than happy to help. Drop us an email to and we will be back in touch to help you!

If this sounds like the right fit for you we would love to hear from you. Apply today and join a team where your contributions truly matter.