Aftersales Manager

Aftersales Manager

About the Role:

Purely Automotive Recruitment Ltd proudly offers an excellent opportunity for an experienced After Sales Manager to join our client and their teams based in North Dublin. Our client is a very well-respected and fast growing Automotive Dealer Group operating prestige franchised vehicle brands & Used Car Centres across their businesses in Ireland. As a result of this fantastic opening we are looking to recruit a highly successful and motivated Aftersales Sales Manager to join their dealer group.

Reporting into the Head of Business and Group Aftersales Manager you will be managing and motivating a team of Technicians Service Advisors Workshop Controllers Parts Department Team and further Aftersales Support Team Members.

Duties and Responsibilities include:

Managing the service department ensuring that it meets dealer and manufacturer standards operational targets KPI parameters and the business plan

Implementing the standards and procedures of the group to consistently deliver high quality levels of customer satisfaction

Accurate and timely warranty submissions that comply with all manufacturer policies

Ensuring a fully embedded process is in place for VHC and EVHC (Personal Video)

Ensuring workshop WIP and debt are in line with budget stipulations

Full compliance with H&S regulations

For this high-profile role the successful candidate will be/have:

Currently employed as a Service Manager preferably within a main franchised dealership

A proven track record in achieving volume profit efficiencies and the highest levels of customer service standards

Confident self-motivated and disciplined in all areas of business management with strong people management team building and motivational skills.

Experience of AUTOMOTIVE brands (Essential)

Computer literate and comfortable with web-based computer applications

A clean full clean EU/Ireland/UK Driving Licence is required.