Administrator (Irish Medtech Skillnet & MTE Apprenticeships) 12 Month FTC
Job Summary
The exact mix of tasks will vary depending on business requirements but will focus heavily on data management customer service systems event management debtor and creditor management/financial administration apprenticeship registrations and administrative support. The successful candidate will act as a key contact point for clients and members ensuring confidentiality and a high standard of quality assurance in all business outputs.
This position is available on a twelve-month fixed-term contract. This role can be based from Limerick Cork Dublin Galway or Athlone please specify in your cover letter your preferred location.
Closing date for applications will be 3pm on 14th August
- Oversee and coordinate training booking processes; manage compliance documentation process registrationformsand post-training feedback and serve as the primary liaison for external trainers and delegates to ensure smooth operational delivery.
- Schedule and coordinate the apprenticeship programme intakes and registrations efficiently to a high standard within timelines and budgets; oversee daily operations and coordinates activities of the intakes.
- Ensureoptimumefficiency and compliance to the relevant government agency policies procedures and specificationsmaintainallappropriate recordsin an orderlymannerand ensure compliance with data protective legislation.
- Update the apprenticeship project database to ensure that KPI data is tracked and kept up to date.
- Capture create and publish accurate meeting minutes and decision logs; compile and distribute comprehensive board packs aligned with corporate governance calendars.
- Act as a primary contact for clients and members; field log route and resolve member company queries.
Data Management & Reporting:
- Capture validate and maintain high-quality organisational and member company data. Produce accurate reports dashboards and operational insights to inform decision-making.
- Oversee debtor and creditor processestomaintainaccuratefinancial records. Ensuretimelyinvoicing track payments and manage the debt collection requisitions purchase orders goods receipting and invoice matching in line with delegated authorities and internal financial audit trails.
- Manage all data entry for Key Performance Indicators (KPIs) within the Skillnet Ireland reporting platform to ensure precise reporting. Oversee the preparation tracking and validation of all QQI paperwork and documentation to guarantee full regulatory and accreditation compliance.
- Track paperwork ensure all relevant forms are submitted on time follow up with companies if necessary prepare detailed files and e-mail notifications for Solas Authorised officers(Aos).Follow up with Aos after inductions to ensure all apprentices are registered.
Event & Hospitality Coordination:
- Plan coordinate and deliver on-site events meetings webinars and hospitality services managing vendor bookings room setup and post-event reconciliation.
- Monitor and ensure that programme delivery materials and internal processes comply strictly with accreditation quality guidelines and audit requirements.
- Work dynamically across functions to share knowledgeotherduties asneeded andsupport other administrators across the business.
- Strong understanding of delivering service excellence to member companies and internal colleagues.
- Familiarity with data management standards and CRM platforms.
- Excellent digital capability includingknowledge ofemerging AI tools for productivity and business operational efficiency.
- Understanding of governance risk management and confidentiality principles in a business-support context.
Work Experience
- Previousexperience in a fast-pacedadministrativeor customer-facing role where multitasking high organisational skills and attention to detail weredemonstrated.
- Proventrack recordin managing databases executing financial administration (procure-to-pay) and coordinating meetings/events.
Competencies & Behaviours
- Advanced Communication: Tailors messages documents and interactionsskilfullyto different audiences.
- Relationship Building: Ability to build andmaintaintrusted and empathetic professional relationships with members and stakeholders.
- IT & Systems Agility: Proficient in Microsoft Office (Word Excel PowerPoint Outlook) with the ability to adopt new systems (CRM digital workspaces and basic AI tools).
- Integrity & Accountability: Highly dependablemaintainsstrict confidentiality and takes ownership of actions and outcomes.
- Problem-Solving & Initiative: A proactive mindset geared toward continuous improvement service innovation and adapting to changing member needs.
Bias towards action
- Collaborative work together as one Ibec.
- Dynamic approach initiatives with careful planning energy drive and resilience.
- Decisive make clear well-informed decisions.
- Agile and Adaptive embrace change and be adaptive to members needs and in ambitious situations.
- Creative and Innovative not afraid of dynamic thinking in finding solutions.
- Curious and Critical Thinking open minded and proactive in gathering data in developing opinions.
- Ambitious driven and can take responsible risks.
- Accountable committed to highest standards and takes ownership of actions.
- Continuous Improvement proactive on personal and professional development
Join Ibec and further your career.
Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced growing and prosperous society. We look to the workplace of the future with the changing needs of our members as well as our workforce to create a dynamic and exciting working environment.
We hire people from many backgrounds who are highly knowledgeable engaging professional and most importantly passionate about business.
Required Experience:
Contract
About Company
Working in Ibec Join Ibec and further your career. Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced, growing and prosperous society. We look to the workplace of the future with the changing needs of our members as well as our ... View more