Administrative and Executive Support – 4 Month FTC
Job Summary
The exact mix of tasks required for any one individual will vary depending on their assigned areas business needs. Typically tasks will include those related to member communications; scheduling; database/data management; purchase orders and record keeping.
Assignment to an area of work may be subject to change in line with business needs.
This position is for a fixed term 4-month period
The closing date for applications will be 2pm on 28th August.
- Managing incoming and outgoing email; post; call queries
- Dealing with general queries from members and forward calls as appropriate
- Log caller and call details as appropriate
- Respond to requests for documentation and web based information
- Deal with internal information requests
- Issue communications/segments to members as required
- Support for the Key Account Management meeting arrangements and documentation
- Website maintenance and provide passwords to access websites
- Support publications production; quality proofing and coordination for the production
- Ensuring all databases are accurate and up to date and support CRM changes.
- Formatting documents word and PowerPoint
- Preparation of documents reports and submissions
- Diary management; travel arrangements
- Support promotional campaigns
- Co-ordinates meeting arrangements; minutes and agendas
- Events administration and co-ordination including management of bookings and promotions
- Manage invoices and purchases orders.
- Provide cover for reception on an as needs basis
- Post leaving certificate qualification
- Understanding of delivering service excellence to member companies and Ibec staff
- Knowledge of information communication and web technology for service delivery
- Knowledge of Ibec and its services to members
- Previous experience in a busy environment where initiative flexibility customer service and organisation skills were demonstrated
- Strong customer service skills
- Good telephone manner
- Good communicator ability to ask relevant questions and present information succinctly and to-the-point
- Planning and organisation skills and capacity to deliver to deadlines
- Strong IT skills and capacity to see new opportunities to use technology
- Capacity to work with a number of IT systems including databases Navision Newsweaver Word PowerPoint and Excel
- Knowledge of basic research methods
- Attention to detail
- Reliable - consistency of performance and dependability
- Responsive - willingness and readiness to provide service
- Courteous and friendly
- Listening/understanding
- Punctual and organised
- Team player
- Demonstrates a flexible approach to work
Bias towards action
- Collaborative work together as one Ibec.
- Dynamic approach initiatives with careful planning energy drive and resilience.
- Decisive make clear well-informed decisions.
- Agile and Adaptive embrace change and be adaptive to members needs and in ambitious situations.
- Creative and Innovative not afraid of dynamic thinking in finding solutions.
- Curious and Critical Thinking open minded and proactive in gathering data in developing opinions.
- Ambitious driven and can take responsible risks.
- Accountable committed to highest standards and takes ownership of actions.
- Continuous Improvement proactive on personal and professional development
Join Ibec and further your career.
Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced growing and prosperous society. We look to the workplace of the future with the changing needs of our members as well as our workforce to create a dynamic and exciting working environment.
We hire people from many backgrounds who are highly knowledgeable engaging professional and most importantly passionate about business.
Required Experience:
IC
About Company
Working in Ibec Join Ibec and further your career. Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced, growing and prosperous society. We look to the workplace of the future with the changing needs of our members as well as our ... View more