Account Manager (FMCG)
Job Summary
Position: Account Manager (FMCG)
This role includes people management requiring a hands-on approach to coaching performance management and team development. It suits a highly organised commercially aware professional who can build strong client and internal relationships in a fast-paced environment.
Key Responsibilities
- Manage day-to-day client accounts and act as a main point of contact
- Monitor KPIs SLAs and ensure accurate timely reporting
- Support client meetings and performance reviews
- Work with field teams to deliver client objectives and track performance
- Identify risks and resolve issues proactively
- Support team performance through coaching and feedback
- Assist with budget management cost control and profitability
- Ensure smooth contract delivery and operational coordination
What you will bring to the role
- KPIs and SLAs consistently achieved
- Accurate on-time reporting
- Strong client relationships
- Effective field execution
- Engaged well-managed team
- Controlled budgets and profitable accounts
Essential
- 24 years experience in account management or similar within FMCG (required)
- Experience with KPIs SLAs and reporting
- Strong organisational communication and relationship skills
- Commercial awareness and budget support experience
- Experience supporting or managing teams
Desirable
- Relevant third-level qualification
Required Skills:
Strong communication skills team co-ordination data analysis detail orientated stakeholder relationships results driven budget and P&L management strong organisational skills