Business Solutions Consultant (P4) Operational Excellence and Business Solutions

The National Bank of Iraq is seeking a highly motivated and experienced Business Solutions Consultant to support the continuous enhancement of business operations process efficiency and system effectiveness across the organization.

This role serves as a key liaison between business stakeholders and technology teams ensuring that business requirements are translated into effective scalable and sustainable solutions. The successful candidate will play a critical role in process optimization operational transformation and the alignment of business initiatives with the Banks strategic objectives.

Key Responsibilities

Business Process Analysis & Improvement

• Analyze existing business processes and identify opportunities for improvement automation and operational efficiency.
• Collaborate with business units and process owners to redesign and optimize workflows using business process management methodologies.
• Ensure adherence to industry best practices internal standards and regulatory requirements.

Solution Design & Business Analysis

• Gather analyze and document business requirements for new initiatives and system enhancements.
• Develop business requirement documents (BRDs) functional specifications and process documentation.
• Conduct feasibility studies and impact assessments to support decision-making and project prioritization.

Systems & Operational Excellence

• Ensure proposed solutions align with existing banking platforms and enterprise systems including Temenos Core Banking BPM and Document Management Systems.
• Support the successful implementation of system enhancements while minimizing unnecessary customization.
• Facilitate collaboration between business and technology teams throughout the project lifecycle.

Stakeholder Management

• Build strong working relationships with business leaders operations teams technology teams and external vendors.
• Provide regular updates on project progress risks challenges and key achievements.
• Facilitate cross-functional discussions to ensure alignment and successful execution of initiatives.

Governance Risk & Compliance

• Identify operational risks associated with business processes and recommend appropriate mitigation measures.
• Ensure all process improvement initiatives and system changes comply with banking regulations and internal policies.

Performance Monitoring & Reporting

• Develop and maintain reports and dashboards to monitor process performance and operational efficiency.
• Provide management with insights and recommendations to support continuous improvement initiatives.

Qualifications :

Education

• Bachelors degree in Information Technology Computer Science Business Administration or a related field.

Additional Information :

Location: Baghdad Iraq
Department: Operational Excellence & Business Solutions Integration

Remote Work :

No

Employment Type :

Full-time