About Indigo Books & Music
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning…
We play by the following rules:
- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
216 Job openings in Indigo Books Music
The Customer Operations Leader is responsible for leading the execution of work that contributes to the customer experience and omni sales results. They provide coaching and feedback to Customer Experience Representatives (CERs) on Indigos customer service model and on suggesting and More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
This is a Seasonal role & Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience an More...
WHAT YOULL DO: The Customer Experience Leader (CEL) is a member of the Stores Leadership Team and is responsible for leading and executing work that contributes to the Stores operations and customer experience. Talent in the role supports the achievement of strategic priorities t More...
The Assistant Category Manager is responsible for supporting and executing product category strategy for both online and retail sales channels. This role effectively communicates and engages crossfunctionally to gain support for executing product category plans and objectives.KEY PERF More...
The Merchandise Planner is responsible for developing annual merchandise plans for a given category in partnership with the Planning Manager Category Manager and Planning Director. This role will assist in driving the businesss overall profitability and lead the weekly forecast planni More...
This position requires a portfolioplease include a link or attachment with your application. MISSIONThe Specialist Social Media Content is responsible for creating compelling and engaging social media content across various platforms. This includes contributing to key social medi More...
WHAT YOULL DO: The Customer Experience Leader (CEL) is a member of the Stores Leadership Team and is responsible for leading and executing work that contributes to the Stores operations and customer experience. Talent in the role supports the achievement of strategic priorities t More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
MISSIONThe Retail Analyst is accountable for supporting Indigos strategic objectives by providing indepth business analysis to identify opportunities to improve sales margin and profitability while balancing the stores operational and customer experience requirements.KEY PERFORMANCE M More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
The General Manager is accountable for every aspect of the stores performance ensuring all areas of the store are achieving key results. They are responsible for leading a team of employees to deliver an exceptional customer experience and for ensuring the store meets or exceeds More...
Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic seeking inspiration and knowing your audience and you influence your customers More...
The Customer Operations Manager is responsible for the customer experience and the stores omni sales results. They lead a team to master Indigos service model and to suggest and sell Indigos products promotions and programs to our customers. They are responsible for the st More...
MISSIONThe Inventory Analyst Print is responsible for managing omnichannel inventory to meet business performance goals and customer experience and provide insight and analysis into the business. The analyst seeks to maximize product availability minimize unproductive inventory and im More...
The Specialist for Retail Technology Retail Operations is accountable for supporting Indigos strategic objectives by driving operational excellence in their area of subject matter expertise: retail technology and systems. Deliverables include but are not limited to training and commun More...
