Technical Support Manager Jobs in Mumbai Suburban

L2 Support EngineerResolve escalated technical issues (API errors data sync integration failures).Work closely with product and engineering teams to debug SaaS workflows.Manage communication gateway issues (SMS/Email/WhatsApp).Perform root cause analysis and recommend fixes.Train L1 engineers on new...

L1 Support EngineerHandle first-line queries via phone email or chat.Assist customers with login job card creation invoice generation and appointment scheduling.Document issues in the ticketing system (example - Freshdesk/Zendesk/Zoho Desk).Escalate unresolved issues to L2 support.Provide role-based...

Workplace Endpoint Management EngineerThe Endpoint Management Engineer is responsible for the overall governance implementation and evolution of end-user hardware and software asset management across all regions.This role ensures the efficient lifecycle management of workplace assets from acquisiti...

Linux System Administration Installation configuration and lifecycle management of Linux servers (RHEL CentOS Ubuntu).Administer user accounts groups sudo policies file permissions.Manage LVM partitions file systems and storage allocations.Conduct regular kernel updates OS patching and security hard...

Job Title : L1 Support Engineer (On-Site) Company: InstaSafe Technologies Location : Mumbai About InstaSafe Technologies: InstaSafe Technologies is a leading provider of Zero Trust Network Access (ZTNA) solutions empowering organizations with secure seamless access to their applicatio...

*Service Engineer - Mumbai**Summary*We are seeking a highly motivated and detail-oriented Service Engineer to join our team in Mumbai. As a Service Engineer you will be responsible for installing maintaining and repairing home automation systems ensuring seamless functionality and optimal performanc...

Job descriptionWhat You ll Do on a Typical Day.Manage the resolution of Incidents across the full range of supported services. This includes timely acknowledgement prioritization communication escalation analysis and review.Be available to operate on a roster for enabling 24x7 operations including p...