Service Management Manager Jobs in Hyderabad

Position Description:At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm committed to helping...

Role OverviewOwn the endtoend Service Transition of new or changed IT services into steadystate operations ensuring readiness against Service Acceptance Criteria (SACs) controlled Go/NoGo decisions robust early life support and full alignment to our Group IT Service Transition Standard and SOP. The...

IT Service Management (ITSM) Analyst Service Desk Plus EnterpriseDepartment: Information TechnologyReports To: IT Operations Manager or Director of IT Infrastructure and OperationsPosition SummaryThe ITSM Analyst is responsible for the configuration maintenance analysis and continuous improvement of...

Ready to shape the future of workAt Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global...

Role: ServiceNow Support Engineer Duties & Responsibilities Deliver exceptional customer support experiences by building trust showing empathy and communicating clearly while resolving customer issues. Provide support through multiple channels including web chat email case updates and direct tel...

JOB DESCRIPTION :Designation: Trainer Claims (Payer Side)Location: Chennai Bangalore Hyderabad (One-way cab provided)Mandatory Requirements:• 1 years of experience as a Trainer (Classroom Training) in US Healthcare (Payer Side).• Strong knowledge of Claims Adjudication Adjustment and Payment Integr...

Trainer – (TL level) HyderabadThe Training lead is responsible for the development and execution of all learning anddevelopment initiatives for the company's employee digital marketing operations. This rolewill lead a team of training professionals to create and deliver impactful training programsth...

About UsLocation- Hyderabad IndiaLevel - SupportDepartment - CustomerWorking Pattern - Work from OfficeSalary - this will be discussed at next stage if you have any questions at all please feel free to reach out.Benefits -Benefits at IdeagenWe are looking for a Customer Success Engineer (Tier 1) to...

About UsLocation- Hyderabad IndiaLevel - SupportDepartment - CustomerWorking Pattern - Work from OfficeSalary - this will be discussed at next stage if you have any questions at all please feel free to reach out.Benefits -Benefits at IdeagenWe are looking for a Customer Success Engineer (Tier 1) to...

About UsLocation- Hyderabad IndiaLevel - SupportDepartment - CustomerWorking Pattern - Work from OfficeSalary - this will be discussed at next stage if you have any questions at all please feel free to reach out.Benefits -Benefits at IdeagenWe are looking for a Customer Success Engineer (Tier 1) to...

Ready to shape the future of workAt Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global...

The Service Management Analyst is responsible for supporting and improving IT service delivery processes across the organization. The role ensures adherence to ITIL best practices, monitors service performance, manages incidents and service requests, and collaborates with cross-functional teams to e...

Ready to shape the future of workAt Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global...

Manager IT SOXResponsibilities:Review the data flow within the newly added IT applications/Infrastructure and identify the relevant applications/tools/ and related IT General Controls (ITGC) and IT Application (ITAC) Controls to be scoped for the IT SOX auditAssess the existing ITGCs and ITACs and...

PURPOSE OF JOBTo handle the allocated State/Districts for WLA Sales & Site Acquisition as per Companys AOP plan and to create the Hitachi ATM Brand awareness in the assigned market and promote Companys products.KEY RESPONSIBILITIES1. Master Franchisee Management OR Vendor On boarding:Identify potent...

Performance Management Define KPIs and SLAs for each finance tower; track performance across agreed frequencies (daily weekly monthly). Collect validate and analyse operational and service-level performance data. Create and maintain performance dashboards; raise flags for non-compliance...

testQualifications : testAdditional Information : Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more her...

PMP Trainer GCC Hyderabad Contract position Project context: Seeking a highly experienced and proven PMP Trainer to deliver structured high-impact PMP training programs to diverse groups across multiple business functions. The objective is to enhance project management capability across...