Test Environment Management

Position Description:

Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .

Job Title: Test Environment Management
Position: Test Environment Management
Experience: 4 to 7 Years
Category: Software Development/ Engineering
Shift: 1 PM to 10 PM
Main location: India Hyderabad
Position ID:J0526-1940
Employment Type: Full Time
Education: BE / B. Tech / MCA / BCA

Your future duties and responsibilities:

Test Environment Management
Ensure availability stability and readiness of test environments for project and release activities.
Perform regular environment health checks and proactively identify and resolve issues before they impact testing.
Support deployment of application changes across various test environments.
Manage environment schedules capacity planning and usage forecasts to avoid conflicts across multiple projects.
Monitor and track environment availability metrics and ensure adherence to agreed SLAs.
Incident & Change Management
Act as the primary escalation point for complex environment-related issues.
Coordinate incident resolution activities with application infrastructure middleware database and vendor teams.
Manage and track environment-related incidents changes deployments and outages.
Perform root cause analysis (RCA) and implement corrective and preventive actions.
Support change planning deployment scheduling and release coordination activities.
Test Planning & Coordination
Collaborate with QA Development Infrastructure and Business teams to support testing requirements.
Plan and coordinate environment readiness for end-to-end integration system regression and UAT testing.
Analyze testing schedules and environment dependencies to ensure successful test execution.
Manage competing priorities and re-plan testing activities during outages or business-critical changes.
Process Improvement & Reporting
Identify opportunities to improve test environment management processes and operational efficiency.
Develop and implement solutions for recurring environment issues.
Prepare risk assessments and communicate impacts to stakeholders with recommended mitigation plans.
Participate in monthly environment health reviews and operational reporting.
Maintain accurate environment inventory and configuration information.
Required Skills
Strong experience in Test Environment Management (TEM).
Experience with Incident Management Change Management and Release Management processes.
Hands-on experience with deployment coordination and environment support.
Strong troubleshooting and root cause analysis skills.
Understanding of application architecture infrastructure databases middleware and networking concepts.
Experience managing end-to-end testing environments.
Excellent stakeholder management and cross-functional coordination skills.
Ability to manage multiple priorities in a fast-paced environment.

Required qualifications to be successful in this role:

Must Have Skills
6 years of experience in Test Environment Management (TEM) or Environment Support.
Strong experience in Incident Management Change Management and Release/Deployment Coordination.
Hands-on experience with JIRA and Azure DevOps (ADO).
Experience in managing and supporting test environments across multiple applications/projects.
Strong troubleshooting and Root Cause Analysis (RCA) skills.
Experience performing environment health checks monitoring and issue resolution.
Knowledge of SDLC STLC Agile and DevOps methodologies.
Experience coordinating with QA Development Infrastructure Database Middleware and Vendor teams.
Strong stakeholder management and communication skills.
Experience in planning and scheduling testing activities ensuring environment and test data availability.
Ability to manage multiple priorities and work during critical release windows.
Good to Have Skills
Experience in Capital Markets domain.
Banking and Financial Services industry experience.
Knowledge of Application Lifecycle Management (ALM) tools.
Experience with ServiceNow or similar ITSM tools.
Understanding of application architecture networking middleware databases and cloud platforms.
Experience in End-to-End (E2E) Integration UAT and Regression testing support.
Exposure to environment capacity planning forecasting and utilization reporting.
Knowledge of CI/CD pipelines and DevOps practices.
Experience working with geographically distributed teams and external vendors.
Automation or scripting knowledge (PowerShell Shell Python etc.) for environment monitoring and support.

#LI-MP14

CGI is an equal opportunity addition CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Skills:

• Communication
• Dynatrace
• ServiceNow
• SQL
• Unix

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.