Technical Manager
Job Summary
About Orbia:
Orbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximising value to our shareholders customers and employees. The Company is passionate about the topics that define how people will live and thrive tomorrow: the future of cities buildings agriculture and materials. Orbia Advance Corporation has five business groups which offer innovative solutions across multiple industries including building and infrastructure data communications chemicals and 2018 Orbia Advance Corporation bought a majority stake in Israeli-based Netafim the worlds leader in drip irrigation and is helping the world grow more with less as it helps to solve food and water scarcity. Orbia Advance Corporation has operations in 41 countries with more than 22000 employees.
We started as a producer of commodities and have evolved to become a provider of innovative solutions that address the global issues of rapid urbanisation water and food scarcity and a growing and aging population. Were already a global leader in Polymers Fluor Building & Infrastructure Datacom and Precision Irrigation. We have embarked on a CEO-led transformation as part of our journey to become a truly purpose-led future fit company.
Key Responsibilities:
Provide technical support to customers during trials product qualification and commercial production.
Troubleshoot processing issues and recommend solutions to optimise performance.
Lead customer complaint investigations root cause analysis (RCA) and corrective actions.
Conduct benchmarking and reverse engineering of competitive materials.
Support localisation of global formulations for regional raw materials processing conditions and regulatory requirements.
Lead technical support for customer audits and compliance activities.
Work closely with manufacturing quality and commercial teams to ensure product consistency and customer satisfaction.
Support the introduction and adoption of new products across the region.
What Success Looks LikeSuccessful customer adoption of Alphagary compounds.
Reduction in customer complaints and faster issue resolution.
Increased conversion of competitive opportunities.
Effective localisation of products for the India and AMEA markets.
Strong customer audit outcomes and compliance performance
Requirements:
Degree in Polymer Engineering Plastics Technology Chemical Engineering Materials Science or a related discipline.
Strong background in polymer science compounding and application engineering.
Proven experience in customer-facing technical roles within PVC HFFR cable compounds or related polymer industries.
Expertise in troubleshooting root cause analysis and process optimisation.
Hands-on experience using analytical laboratory equipment such as:
FTIR
DSC
TGA
Rheometers
Strong communication and customer relationship management skills.
Ability to work effectively across technical commercial and manufacturing teams.
Ability to balance global alignment with local execution.
Our Offer:
Our Global brands: Dura-Line Koura Global Vestolit Netafim Alphagary Wavin.
They offer a broad range of value-added solutions and finished products that contribute to customers success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship Orbia Advance Corporation delivers Total Value to customers employees and investors worldwide every day.
About Company
Discover how Orbia is addressing the challenges that define how people live today and preparing them to thrive in the future.