System Support Engineer – Engineering Infrastructure

Minimum required Education:
BE/ in Computer Science Information Technology Electronics Electrical Engineering Instrumentation or a related engineering discipline.

Your role:

• Install configure maintain and troubleshoot infrastructure systems supporting embedded software development verification and engineering activities.
• Establish configure maintain and support engineering laboratories engineering test stations and development environments to ensure infrastructure readiness for embedded software verification and automation.
• Install configure maintain and troubleshoot medical devices engineering hardware workstations servers and supporting software required for engineering and verification activities.
• Manage inventory provisioning configuration maintenance and lifecycle of engineering assets including patient monitors and laboratory equipment.
• Support firmware installation software deployment operating system configuration and engineering environment setup to ensure development and verification readiness.
• Configure maintain and troubleshoot wired and wireless network infrastructure supporting engineering laboratories and embedded development environments.
• Set up administer and maintain virtualization platforms such as VMware Hyper-V ESXi Nutanix or KVM to support scalable development and verification environments.
• Diagnose and resolve infrastructure hardware software networking and system-related issues while collaborating with Software Firmware Systems Engineering Automation DevOps and Quality teams to ensure minimal disruption to engineering activities.
• Collaborate with global engineering teams to ensure infrastructure laboratory systems and development environments remain available secure and optimized to support product development verification and automation activities.
• Develop maintain and continuously improve infrastructure documentation engineering processes standard operating procedures and asset records to improve robustness repeatability operational efficiency and knowledge sharing.
• Drive continuous improvement initiatives to enhance infrastructure reliability laboratory readiness engineering productivity and operational excellence.

Youre the right fit if:

• 5 years of experience in infrastructure installation system administration engineering laboratories networking virtualization or development infrastructure supporting product development organizations.
• Hands-on experience in installation configuration troubleshooting and maintenance of infrastructure systems servers workstations networking and virtualization environments.
• Strong experience configuring and maintaining Windows workstations and servers supporting engineering environments.
• Hands-on experience with virtualization technologies such as VMware Hyper-V ESXi Nutanix or KVM.
• Good understanding of networking concepts including DNS DHCP Routing Multicast VLANs and wired/wireless network infrastructure.
• Experience in server and workstation hardware diagnostics troubleshooting and infrastructure maintenance.
• Experience supporting engineering laboratories engineering test stations embedded development environments or medical device platforms.
• Familiarity with firmware installation software deployment engineering environment configuration and engineering asset management.
• Strong troubleshooting analytical thinking and problem-solving skills.
• Experience defining documenting and standardizing engineering processes to improve robustness and repeatability.

How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week. Onsite roles require full-time presence in the companys facilities. Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.

About Philips
Are you ready to do the work of your life to help the lives of others Learn more about our business discover our rich and exciting history and learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.

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