Supervisor Field Service Projects

Manager Field Service (Projects) Experience

• 1012 years of experience in HVAC piping design chilled water systems plumbing fire line systems and HVAC controls
• Strong experience in managing large-scale data centre cooling projects and multidisciplinary teams

Job Summary

• Lead end-to-end delivery strategy and execution of liquid cooling projects for data centres ensuring quality cost timeline and customer satisfaction

Key Responsibilities Project Delivery & Leadership

• Lead multiple liquid cooling projects from concept to commissioning across locations
• Drive project planning resource allocation and execution strategy
• Manage cross-functional teams (Mechanical Electrical Manufacturing Vendors)
• Ensure adherence to timelines budgets and contractual deliverables
• Interface with customers for technical discussions escalations and project updates

Design & Technical Governance

• Provide technical leadership in design of chilled water piping systems including sizing layout and material selection
• Review and approve engineering designs calculations and drawings
• Ensure compliance with industry standards (ASHRAE ASME) and best practices
• Drive design optimization for performance cost and efficiency

Testing Quality & Compliance

• Define validation strategy and oversee system performance testing
• Ensure quality control safety compliance and audit readiness
• Drive continuous improvement through performance analysis and lessons learned

Service & Operations Management

• Oversee preventive maintenance troubleshooting and field issue resolution across projects
• Ensure SLA adherence and effective escalation management
• Drive implementation of service bulletins and reliability improvements
• Monitor system performance and operational efficiency

Team Management & Development

• Lead mentor and develop engineering teams across projects
• Drive capability building training and performance management
• Ensure effective coordination between site design and support teams

Business & Stakeholder Management

• Support business growth through client engagement and project delivery excellence
• Manage vendor coordination cost control and commercial alignment
• Ensure customer satisfaction and long-term relationship management

Preferred Criteria

• Bachelors/Masters Degree in Mechanical or Thermal Engineering
• Strong knowledge of piping codes and standards (ASHRAE ASME)
• Expertise in tools: AutoCAD Revit CAESAR II BIM platforms
• Experience in data centre cooling / liquid cooling systems (CDU/XDU preferred)
• Strong leadership decision-making and stakeholder management skills
• Proven track record in managing large-scale project delivery