Subject Matter Expert (SME)
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Job Summary
Roles and Responsibilities
Work direction and development for a team of associates
Provide operational floor management by monitoring service levels making appropriate decisions responsible for the daily monitoring of quality and production.
Provide performance feedback to the associates as and when needed
Assume administrative responsibilities in the absence of the Team Leader
Essential Hiring Skills
LIDAR labeling experience is must.
Proven ability to understand interpret and prepare SOPs and policy guidelines.
Hands-on experience auditing LIDAR datasets.
Provide direction guidance and development support to a team of associates.
Oversee operational floor management by monitoring service levels making informed decisions and ensuring daily control of quality and productivity.
Deliver performance feedback to associates as needed and conduct weekly individual and team reviews.
Collaborate with project managers SMEs and client stakeholders to align on quality expectations.
Identify root causes of quality issues and lead both corrective and preventive action plans.
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
