Staff Software Engineer Frontend | Digital

Five9

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.

The Opportunity

As a Staff Software Engineer on the Digital Team you will design develop and maintain frontend software solutions supporting Five9s digital initiatives. This role focuses on building scalable reliable and high-performance frontend applications.

Our dedicated team is committed to optimizing user experiences streamlining workflows and enhancing productivity across the board. Whether empowering agents with intuitive interfaces equipping supervisors with powerful management tools or enabling seamless access to critical applications across multiple platforms we strive to deliver with efficiency and customer satisfaction.

You will be responsible for developing maintaining and advancing applications and component libraries across Five9. Responsibilities include software design and development testing and documentation across our React component library and applications. A passion for developing consistent high-quality and performant user interfaces is essential.

The role also involves deep technical exploration of emerging technologies and partnering with product teams to bring innovative ideas into addition this position plays a key role in mentoring engineers and driving frontend engineering best practices across Five9.

What Youll Do

Build reusable responsive and WCAG-accessible components for our design system and web applications while translating Figma designs into production-ready component code aligned with design specifications

Maintain and organize the design token system bootloader and codemods in collaboration with other frontend developers and the design team

Continuously improve our React component library by adopting modern frontend packages patterns and engineering best practices

Ensure seamless deployment by implementing CI/CD workflows unit tests integration tests and visual regression testing while publishing and communicating component library enhancements

Collaborate closely with cross-functional teams including design teams product managers UI architects and frontend developers to build new capabilities and improve existing experiences

Advocate and establish standards best practices and engineering guidelines that ensure high-quality scalable and maintainable code

Drive architectural discussions and influence technical direction across frontend initiatives

Provide technical guidance and mentorship to engineers through code reviews strategic planning design discussions and knowledge sharing

Stay current with evolving technologies and help evaluate and adopt tools that strengthen our frontend ecosystem

What You Bring

Strong debugging and problem-solving skills with the ability to investigate and resolve complex application issues

710 years of frontend development experience with modern web technologies

Strong expertise in React and TypeScript

Strong proficiency in semantic HTML CSS (preferably SCSS) and JavaScript

Experience building and maintaining component libraries design systems and design tokens

Strong expertise in Web Content Accessibility Guidelines (WCAG)

Experience with frontend tooling and migration frameworks (preferably Vite and Codemods)

Experience with testing frameworks such as React Testing Library Cypress Enzyme and Chromatic

Experience working closely with design teams using Figma

Strong understanding of frontend architecture application performance optimization and scalable UI patterns

Understanding of product architecture and modern frontend application design principles

Excellent English communication skills both verbal and written with a proactive approach to collaboration

Self-motivated enthusiastic and ownership-driven with a strong commitment to delivering high-quality solutions

Comfortable leveraging agentic coding tools and AI-assisted development environments to enhance productivity and code quality

Bachelors degree (or equivalent) in a relevant discipline

Nice to Have

Experience with Tokens Studio and Style Dictionary for managing design tokens

Experience with Storybook

Experience with bundlers such as Rollup

Deep understanding of CORS CDNs and i18n

Familiarity with Agile methodologies JIRA Confluence and end-to-end testing practices

Exposure to backend technologies and API-driven architectures

Technology & Tools

Languages & Frameworks: React TypeScript JavaScript HTML CSS/SCSS

Frontend Ecosystem: Storybook Design Tokens Vite Rollup Codemods

Testing: React Testing Library Cypress Enzyme Chromatic

DevOps & CI/CD: Git GitLab CI/CD

Design & Collaboration: Figma JIRA Confluence

Hardware: Apple MacBook options available

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we are. Five9 is an equal opportunity employer.

View our privacy policy including our privacy notice to California residents here: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Required Experience:

Staff IC

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...