Sr. HR Business Partner

We are looking for a dynamic strategic and deeply curious Senior HR Business Partner to join our People Experience and Technology (PXT) team supporting NA Stores teams in India along with emerging business verticals including Grocery and Amazon Health.

The Sr. HRBP role exists to power the trajectory of the business by ensuring Amazon has the right talent mix senior leadership and capabilities to innovate and deliver exceptional customer experiences. This is both a strategic and hands-on role you will serve as the leader of people and organizational strategy accelerating business outcomes through the diagnosis development and execution of integrated solutions. You will start with the business first speak the language of the business and act as a trusted advisor to senior leaders (Directors and VPs) across a diverse and fast-evolving portfolio.

This role is critical in building and executing our people initiatives across the organization including improving organizational effectiveness & design leading change management providing leadership coaching driving talent planning and championing HR functional excellence.


Key job responsibilities
Organizational Effectiveness

- Partner with senior leaders (VPs and Directors) and their leadership teams to develop and execute people strategies and planning activities that foster organizational and people effectiveness
- Leverage knowledge of the business global landscape and trends both internal strategy documents (3YP OP1) and external factors (social cultural political legal environment) to tailor people-focused solutions and drive business outcomes
- Interpret key people metrics and trends and leverage mechanisms (MBRs QBRs business planning cycles) to inspect and monitor risks evaluate practices for potential bias or barriers to inclusion and recommend solutions
- Utilize Amazon Org Design mechanisms and guidance to design recommend and implement effective organization structures aligned with business strategy strengthening culture and enabling inclusive decision-making
- Review and analyze business unit data to identify trends and recommend solutions to improve performance retention and employee experience

Senior Leader & Leadership Team Effectiveness

- Assess both long-term and immediate senior leader talent needs and skills to achieve business goals
- Develop strategies to build required senior leader capabilities and establish inclusive pipelines through hiring build vs. buy approaches internal development succession planning and talent movement
- Serve as a coach advisor and truth seeker for individual leaders and leadership teams improving management and leadership abilities accelerating inclusive leadership practices and continuously strengthening culture
- Challenge senior leaders to break mental models on ways of working biases structure and talent decisions

Change Agent

- Use listening mechanisms to identify trends risks and hotspots to inform change plans de-risk the business and maximize customer experience
- Drive effective change environments by leveraging multiple perspectives in change planning and implementation using inclusive communication strategies
- Influence and coach senior leaders as they build their teams ability to navigate unexpected or continuous organizational changes
- Monitor and evaluate whether implemented changes had the intended effects and determine the durability of those changes over time

Talent Planning

- Through senior leader partnerships build long-term inclusive workforce plans aligned with business objectives considering cost skills and location strategy
- Provide coaching influence and support to senior leaders in staying on track with workforce plans and provide perspective on trade-offs around resourcing critical initiatives
- Anticipate near-term industry trends and talent needs; determine gaps in current and future talent capabilities and propose options to accelerate business objectives
- Proactively create talent goals and cadence with the Senior Leadership team building inclusive talent mechanisms into the organizations rhythm of business (talent reviews Q1 compensation planning MBRs)

HR Functional Excellence & AI Adoption

- Demonstrate curiosity and hands-on adoption of AI tools and resources to enhance HR effectiveness including using generative AI HR analytics platforms and automation to streamline people processes improve data-driven decision-making and scale HR impact across a distributed workforce
- Collaborate extensively with other PXT teams HR Partners Employee Relations IXT Legal Talent Management to build and deliver an integrated people plan

About the team
This role supports the NA Stores teams based in India along with emerging business verticals including Grocery and Amazon Health. You will be part of a PXT team that owns and drives the strategic people agenda for a diverse high-growth portfolio partnering closely with business leaders across India while collaborating with global HR counterparts to ensure alignment and consistency in people strategy.

- Bachelors degree or above in Human Resources Human Resources Management Labor Relations Business/Management Psychology or a related field
- Experience supporting senior management in large corporate environments or equivalent
- Experience in project or program management
- Experience in written and oral communication including the ability to communicate with all levels in the organization (technical business executive)
- 8 years of progressive experience in an HR Business Partner role preferably in a high-tech or fast-paced environment
- Experience working with large global and distributed teams
- Experience driving organizational change initiatives and developing talent management plans
- Strong data analytics background with the ability to leverage data to establish HR priorities and drive change
- Proven ability to diagnose problems using strategic thinking skills and data analysis and identify and drive appropriate solutions

- Masters degree in Human Resources Management Business Administration or a related field
- Experience in mentoring leading and coaching
- Experience using data and metrics to influence senior leadership and drive organizational change
- Experience dealing well with ambiguity prioritizing needs and delivering measurable results in an agile environment
- Experience working cross-functionally and across regions
- Experience owning and executing the process to identify and attract talent for immediate business needs as well as for critical long-term talent pipelines
- Experience in organizational design leadership development or talent management in a senior advisory capacity
- Experience in adoption and strategic application of AI tools and resources within the HR function including generative AI for workforce analytics talent planning and HR communications
- Knowledge of India labor laws regulatory practices and compliance requirements

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.