Sr Engineer Unified Communication

What success looks like in this role:

• Must possess good working knowledge of Microsoft Teams MS Teams Meeting Rooms.
• Working experience on SBCs/vSBCs such as AudioCodes Ribbon or similar technologies.
• May have worked on various Meeting Room Devices such as Poly Lenovo Crestron Surface Hub etc.
• May have knowledge of any contact center solutions such as Anywhere 365 Luware etc.
• Good understanding of Teams Admin Center and various tools within the same.
• Should be Strong in Networking concepts and knowledge of VoIP with Routing & Switching Protocols TCP/IP QoS SIP VLANs and WAN protocols and technologies.
• Must have prior experience providing technical support to Enterprise Customers.
• In-depth Knowledge of Media gateways & Session Border Controllers.
• Good knowledge in Microsoft Office Products (Excel PowerPoint Outlook etc.).
• Outstanding attention to detail and capacity to demonstrate continual learning.
• Good analytical and problem-solving capabilities.
• Excellent deductive and inductive reasoning skills.
• Strong interpersonal verbal and written skills.
• Ability to work both individually and with teams.

#LI-UG1

You will be successful in this role if you have:

• 5 years of working with Microsoft Teams Direct Routing SBCs MTRs
• 3 years of Microsoft and Networking Technical Experience
• Advance level understanding of MS Teams and/or other UC related technologies.
• Proven ability to work on large-scale global deployments in multiple locations.
• Strong understanding of networks and related WAN/LAN technologies
• Microsoft Certifications in the Microsoft technologies required for this position.
• BA/BS degree and 4-6 years relevant experience OR equivalent combination of education and experience

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