Site Reliability Developer 3

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design write and deploy software to improve the availability scalability and efficiency of Oracle products and services. Design and develop designs architectures standards and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting software performance analysis and system tuning.

As a Site Reliability Engineer you will work with the Production Engineering and SRE teams to own run and improve critical healthcare services. You will help keep our cloud-native EHR platforms reliable secure scalable and easy to operate.

You will understand how services are built deployed monitored and supported in production. You will work closely with development teams to improve service design reduce failures automate manual work and improve performance.

You will also help use AI and AIOps to improve operations including smarter alerting faster incident detection automated troubleshooting and better root cause analysis.

Key Responsibilities
1. Own the reliability availability performance and operations of production services.
2. Support cloud-native EHR platforms built with microservices Kubernetes and OCI.
3. Understand service architecture dependencies capacity security and failure points.
4. Improve monitoring alerting observability and incident response.
5. Use AI automation and AIOps to reduce manual work and improve system health.
6. Build tools and scripts for deployment monitoring recovery and operational tasks.
7. Troubleshoot complex production issues and drive them to resolution.
8. Lead root cause analysis for major incidents and help prevent repeat issues.
9. Partner with development teams to improve service design and operability.
10. Create and maintain SOPs runbooks dashboards and knowledge articles.
11. Support migration and modernization of existing hosting environments to OCI.
12. Participate in 24x7 on-call rotation for critical services.

AI and Automation Focus
1. Design and support AI-driven operational automation.
2. Use AI/AIOps for anomaly detection alert correlation and incident insights.
3. Help build self-healing and auto-remediation capabilities.
4. Apply AI safely to improve reliability supportability and customer experience.
5. Work with engineering teams to bring applied AI into production operations.

What You Bring
1. 3 to 5 years of experience with production systems or distributed platforms.
2. Strong experience with Java and scripting using Python or Shell.
3. Good knowledge of microservices Kubernetes and cloud platforms.
4. Experience with OCI AWS Azure or GCP.
5. Strong troubleshooting and debugging skills.
6. Experience with monitoring logging alerting and observability tools.
7. Knowledge of REST APIs JSON/XML SQL and secure data handling.
8. Experience with automation CI/CD and production deployment.
9. Ability to handle customer-impacting issues and technical escalations.
10 Experience with AI/ML AIOps or automation in production is a plus.

Nice to Have
1. Experience with EHR or healthcare platforms.
2. Knowledge of HL7 or FHIR.
3. Oracle Health or New Millennium experience.
4. Oracle Database experience.
5. Strong Kubernetes and OCI experience.

Career Level - IC3