ServiceNow HRSD Developer

Job Title: ServiceNow HRSD Developer

About PX Operations

PX Operations is SKFs global people experience engine delivering precise reliable and humancentered services that keep our organisation moving. We ensure accurate pay highquality data efficient lifecycle services and clear timely support. As a globally connected team we simplify processes enhance experience and help SKF create a better tomorrow for our people our customers and the industries we serve.

What we stand for

• Precision you can trust: Our services work the first time every time
• Simplicity that empowers: We streamline and standardize processes so work flows effortlessly
• A global network: We collaborate across cultures regions and functions to deliver one SKF experience
• Continuous improvement: We take ownership act fast and always look for better ways to serve
• Humancentered design: Every interaction matters we make it clear supportive and meaningful.

Why Join PX Operations

Here your work has direct impact. You help shape the employee experience for thousands of colleagues across the world. You grow by working in a truly global environment building networks developing new skills and contributing to improvements that scale across SKF.

You join a culture that values ownership and accountability encourages ideas and empowers you to act. A place where every process you improve every solution you shape and every service you deliver contributes to a better tomorrow.

PX Operations Precision in Service. Better Tomorrow in Motion.

Job description

Position Title: ServiceNow HRSD Developer
Reports to: Global Hub lead
Location: Pune India

Purpose of the Role

We are looking for a ServiceNow HR Service Delivery (HRSD) Developer to design build and continuously improve employeecentric HR solutions on the ServiceNow this role you will partner closely with our HR and IT teams to deliver intuitive scalable and compliant HR services across the employee lifecycle.

You will play a key role in translating HR requirements into robust technical solutions that improve employee experience operational efficiency and service quality.

Key Responsibilities

• Design develop configure and maintain ServiceNow HRSD solutions including:
• Lifecycle Events
• HR Case Management
• Employee Service Center / HR Portal
• HR Knowledge Management
• Customize and extend ServiceNow using:
• Business Rules Client Scripts UI Policies
• Flow Designer and Workflow
• Script Includes and REST integrations
• Collaborate with HR stakeholders to gather requirements and translate them into technical designs
• Integrate HRSD with other ServiceNow modules (e.g. ITSM CSM) and external HR systems (e.g. SAP SuccessFactors)
• Ensure solutions follow ServiceNow best practices security standards and data privacy requirements
• Support testing deployment and release management across environments
• Troubleshoot issues perform root cause analysis and provide ongoing platform support
• Contribute to platform roadmap discussions and continuous improvement initiatives

What you bring

• 5 years of handson ServiceNow development experience
• Strong experience specifically with ServiceNow HR Service Delivery (HRSD)
• Solid knowledge of:
• JavaScript (serverside and clientside)
• ServiceNow scripting and configuration
• Flow Designer and Workflow
• Experience working with HR processes and employee lifecycle concepts
• Understanding of integrations using REST/SOAP APIs
• Benefit if experienced in:

• • • Document generation
    • Signature integrations
    • Reporting & analytics in ServiceNow
    • Now Assist

• Experience working in Agile / Scrum environments
• Strong communication skills and ability to work with both technical and nontechnical stakeholders

Nice to Have

• ServiceNow certifications (e.g. CSA HRSD Implementation Specialist CAD)
• Experience with Employee Experience (EX) Virtual Agent or Service Portal
• Exposure to global HR processes and data privacy regulations (e.g. GDPR)
• Experience in large complex enterprise environments

What We Offer

• The opportunity to work on highimpact employeefacing digital solutions
• A collaborative peoplefirst environment focused on continuous improvement
• Access to training certifications and professional development
• Competitive compensation and benefits package