Senior Endpoints Automation Engineer
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Job Summary
At Thomson Reuters our technology drives global markets and helps professionals around the world make decisions that matter. As the worlds leading provider of intelligent information we want your unique perspective to create the solutions that advance our business and your career.
As part of the ongoing investment in our Employee Technology Services (ETS) function we are hiring a Senior EUC Automation Engineer to drive automation engineering - tightly coupled with AI - across our end-user computing estate.
In this role you will play a part in shaping and leading how automation scales our EUC platform with measurable outcomes in ticket deflection cost efficiency and reduction in manual operational toil.
About the Role:
In this opportunity as a Senior Endpoints Automation Engineer you will:
You will own automation across the EUC stack virtual desktop endpoint management M365 and endpoint health. The work spans:
- Virtual desktop automation: Designing scaling and right-sizing Azure Virtual Desktop environments through Azure Runbooks and infrastructure as code.
- Endpoint automation: Automating Windows and Mac endpoint lifecycle provisioning and policy management through Intune and Jamf.
- M365 automation: Automating identity mailbox and collaboration workflows through Microsoft Graph API and PowerShell.
- Endpoint health automation: Building Nexthink-to-ServiceNow PowerShell remediations that detect and resolve endpoint issues without ticket creation.
- Cross-cutting: Embedding security monitoring and automated testing into every deployment pipeline; maintaining documentation aligned to ETS engineering standards.
The unifying theme: every responsibility is judged on measurable automation outcomes ticket deflection cost efficiency and reduction in manual operational toil
About You:
Youre a fit for the role of Senior Endpoints Automation Engineer if you have the following required qualifications.
- Bachelors degree in computer science or a related field.
- 6 to 10 years in end-user computing engineering with a clear track record of automation delivery at enterprise scale.
- Advanced PowerShell scripting for automation remediation and Microsoft Graph API integration the non-negotiable.
- Hands-on production experience with Azure Virtual Desktop or comparable solutions such as Citrix.
- Hands-on experience with at least one major endpoint management platform Intune or Jamf.
- Working experience automating M365 services through Microsoft Graph API.
- Familiarity with ServiceNow scripting and workflow integration.
- Solid grasp of networking fundamentals (TCP/IP DNS DHCP) and security controls (RBAC MFA conditional access).
- Strong communication skills for working across IT teams stakeholders and end-user groups
- Exposure to several of the following: Intune Jamf Nexthink Azure Automation Runbooks Terraform Bicep ARM templates CI/CD tooling.
- Relevant certifications such as AZ-104 AZ-140 MD-102 or Jamf Certified Admin.
- Experience operating in large-scale enterprise environments.
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Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on .
Required Experience:
Senior IC
About Company
Document Intelligence from Thomson Reuters makes analyzing contracts and documents easy by leveraging the power of A.I. and the expertise of Practical Law.
